Coordinator Clinic - Alamogordo Specialty Oncology Clinic

CHRISTUS Health; Alamogordo (NM); On-site; USD 40,000 - 56,000; Full time

Job summary

CHRISTUS Health in Alamogordo, NM, is seeking an administrative support professional to assist with department process improvements, manage schedules and meetings, and participate in staff trainings. The role involves supporting nurse managers, back-up coverage, and ensuring smooth front-end billing and inventory processes.

The ideal candidate has a High School Diploma, strong organizational skills, and the ability to coordinate daily clinic operations, monitor revenue and expenses, and resolve

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Coordinate daily clinic operations including monitoring revenue production and expense control.
• Ensure compliance with policies and procedures.
• Assist with problem resolution and improvement of patient care.
• Support customer service standards, research and report customer issues under supervision.
• Complete daily reconciliation processes.
• Review reports and trends for clinic management (denials, unbilled, audits).
• Implement front-end processes and improve billing workflows.
• Research and resolve billing issues with patients and the CBO.
• Advise patients on procedures to ensure timely payments.
• Oversee inventory management.
• Assist with issuing check requests, purchase orders, and invoice reconciliation.

Skills

Administrative support

Scheduling coordination

Billing knowledge

Inventory management

Customer service

Education

High School Diploma

Job description

Summary

Provide administrative support duties to include assisting with department process improvement, research for clinical faculty/resident projects, back-up to manager or floor nurses, maintaining supplies, coordinating schedules and meetings, and participating in training/in-services for staff nurses.

Description

Provide administrative support duties to include assisting with department process improvement, research for clinical faculty/resident projects, back-up to manager or floor nurses, maintaining supplies, coordinating schedules and meetings, and participating in training/in-services for staff nurses.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.


• Coordinates daily business operations of a clinic, including monitoring revenue production and expense control.


• Ensures compliance with policies and procedures.


• Assists with problem resolution and improvement of patient care.


• Supports customer service standards, researches and reports customer issues and concerns, under the guidance of the Clinic Manager and Practice Administrator.


• Responsible for the completion of/or assistance with daily reconciliation processes.


• Reviews daily, weekly, and monthly reports and reports trends to clinic management, such as denials, unbilled, and audits.


• Responsible for the implementation of front-end processes.


• Reviews and researches all information on hold reports to complete the billing processes.


• Resolves billing problems with patients and the CBO.


• Advises patients on patient procedures/processes to ensure payments are collected timely.


• Oversees inventory management.


• Assists with issuing check requests and purchase orders, reconciling orders received with original invoices, and approving payment of invoices.

Requirements

• High School Diploma or equivalent required.

Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time