Clinic Patient Representative - Alamogordo Specialty Gastroenterology

CHRISTUS Health; Alamogordo (NM); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

CHRISTUS Health seeks an organized front desk/clerical specialist for the Family Health Center in Alamogordo, NM. You will welcome patients, assist with registrations, post charges, and verify demographics using the hospital system.

The role includes scheduling, answering phones, posting charges, and ensuring accuracy of patient accounts. A High School Diploma is required, with full-time schedule of 5 days, 8 hours each.

Qualifications

• Strong customer service and communication skills.
• Ability to register patients and post charges accurately.
• Familiarity with insurance verification and billing processes.

Responsabilités

• Monitor debit/credit of client accounts.
• Post transactions to accounts receivable system and review billing.
• Resolve inquiries/complaints on billing transactions.
• Perform order entry, registration and other clerical duties.
• Train clerical staff in registration and printing of patient reports.
• Additional clerical duties: insurance verification, stats recording, patient registration and updating accounts.
• Assist with scheduling appointments, answer phones, and explain benefits.
• Complete other duties as needed.

Connaissances

Customer service

Registration

Billing

Clerical

Formation

High School Diploma

Outils

Billing software

Description du poste

Summary:

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center’s operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital’s computer system

Responsibilities:

• Monitor the debit and credit of client accounts
• Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system
• Resolves client inquires and complaints on institutional billing transactions
• Perform order entry, registration, and other clerical duties
• Perform the training of all clerical staff in the proper registration and printing of patient reports
• Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts
• Also assists with scheduling patient appointments, answers phones and inform patients of their benefits
• Also, complete other duties as needed

Requirements:

• High School Diploma

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time