Coordinator, Catalog Efficiency

600 UMG Recordings Inc; Town of Hempstead (NY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

Universal Music Group seeks a Catalog Efficiency Coordinator to ensure catalog data moves accurately through Songtrust’s publishing workflows. You will identify bottlenecks, resolve metadata or system issues, and collaborate across teams to maintain transparency and accuracy throughout catalog processes.

You will monitor catalogs, address LOD issues, work with Product and Engineering to fix recurring system problems, review automation errors, and help clean up terminated accounts to keep data

Qualifications

• 1–3 years of experience in music publishing operations, metadata management, or music data analysis.
• Strong analytical and problem-solving skills with high attention to detail.
• Familiarity with music publishing systems, metadata standards (ISWC, ISRC, IPI), and CWR delivery processes.
• Excellent communication and collaboration skills.
• Proficiency in Excel, data tracking tools, and workflow management platforms.
• Ability to manage multiple catalog and data review workflows simultaneously in a fast-paced environment.

Responsibilities

• Monitor and review users, songwriters, and songs to identify catalog bottlenecks.
• Identify and follow up on clients failing the Letter of Direction (LOD) process to ensure completion of songwriter information.
• Collaborate with Product and Engineering to report and help resolve recurring system malfunctions, automation errors, or data inconsistencies.
• Review weekly Music Maestro automation errors and coordinate with internal teams to resolve failed song processing.
• Analyze terminated accounts where works remain active to ensure proper catalog cleanup and reconciliation.
• Conduct periodic reviews to identify and address duplicate works, claims, and client records across systems.
• Monitor and investigate ETL errors, ensuring songs successfully process for delivery.
• Review catalog for songs failing to reach the CWR process, documenting issues and recommending improvements.
• Provide regular insights on catalog flow and partner with teams to enhance metadata accuracy and system efficiency.

Skills

Analytical skills

Music publishing systems

ISWC/ISRC/IPI

CWR delivery

Communication skills

Excel

Data tracking

Workflow management

Multiple catalog reviews

Job description

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How We Lead:

The Catalog Efficiency Coordinator ensures client catalogs move accurately and efficiently through Songtrust’s publishing systems. This role identifies catalog bottlenecks, resolves metadata or system issues, and collaborates across teams to maintain transparency and accuracy throughout Songtrust’s catalog workflows.

How You'll Create:

• Monitor and review new and existing Users, Songwriters, and Songs to identify where catalogs may be stalled between systems.
• Identify and follow up on clients failing the Letter of Direction (LOD) process to ensure completion of songwriter information.
• Collaborate with Product and Engineering to report and help resolve recurring system malfunctions, automation errors, or data inconsistencies.
• Review weekly Music Maestro automation errors and coordinate with internal teams to resolve failed song processing.
• Analyze terminated accounts where works remain active to ensure proper catalog cleanup and reconciliation.
• Conduct periodic reviews to identify and address duplicate works, claims, and client records across systems.
• Monitor and investigate RMP ETL errors, ensuring songs successfully process for delivery.
• Review RMP catalog for songs failing to reach the CWR process, documenting issues and recommending improvements.
• Provide regular insights on catalog flow and partner with teams to enhance metadata accuracy and system efficiency.

Bring Your Vibe:

• 1–3 years of experience in music publishing operations, metadata management, or music data analysis
• Strong analytical and problem-solving skills with high attention to detail.
• Familiarity with music publishing systems, metadata standards (ISWC, ISRC, IPI), and CWR delivery processes.
• Excellent communication and collaboration skills.
• Proficiency in Excel, data tracking tools, and workflow management platforms
• Ability to manage multiple catalog and data review workflows simultaneously in a fast-paced environment.

Perks Playlist:

• Comprehensive medical, dental, and vision coverage
• Including 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
• A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent
• Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category: Universal Music Group Salary Range: $44,800 - $55,000 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.