Coordinator, Benefit Programs

Tarrant County College; Fort Worth (TX); On-site; USD 636,000 - 761,000; Full time

Job summary

Tarrant County College is seeking a Coordinator, Benefit Programs to manage a broad portfolio of employee benefits across our district. You will support payroll, HRIS, enrollment, compliance, vendor coordination, and employee education to ensure accurate benefits delivery.

The role collaborates with HR and campus teams to resolve complex issues and advance HR initiatives, while upholding policy and regulatory requirements. Strong data handling and customer service are essential.

Qualifications

• Bachelor’s degree and 3+ years’ related experience required.
• Preferred qualifications include HR-related degree or SHRM-CP/PHR certification.
• Experience with reporting, data extraction and data analysis is a plus.

Responsibilities

• Support benefits administration and payroll processes across campuses.
• Maintain HRIS data accuracy and system integrity from eligibility to termination.
• Coordinate with vendors and internal teams to resolve benefits issues.
• Assist with audits and payroll reporting to ensure compliance.
• Provide excellent service to employees and internal stakeholders.

Skills

Benefits administration

HRIS systems

Data analysis

Customer service

Attention to detail

Communication

Problem solving

Teamwork

Regulatory compliance

Payroll processes

Education

Bachelor’s degree

SHRM-CP or PHR certification

Tools

HRIS systems

Payroll systems

Excel

Data reporting tools

Job description

Title:

Coordinator, Benefit Programs

Department:

DT Human Resources

Campus Location:

TCCD District Offices

Employee Classification:

APT - Administrative

Position Type:

FT - Regular

Grant Funded:

No

Pay Frequency:

Monthly

Compensation Details:

Starting Pay - 62,600.00; Commensurate with education and experience

Work Hours:

Monday - Friday 8:00am – 5:00pm. Occasionalevening and weekend hours are required during peak times.

Remote Eligible:

This position is not eligible for remotework

Job Summary:

This position plays a critical role in the comprehensive administration, compliance oversight, and operational execution of employee benefit programs. This role supports faculty and staff across multiple campuses and employment classifications. The incumbent supports payroll and Human Resources Information System (HRIS) functions, ensures accurate enrollment, regulatory compliance, system integrity, vendor coordination, and employee education across a broad portfolio of benefit offerings, including health and welfare plans, retirement programs, and voluntary benefits. The position collaborates cross-functionally to resolve complex benefits-related issues and supports Human Resources (HR) strategic initiatives.

Primary Duties and Responsibilities:

Essential Performance Requirements*

• Supports leader in administrative activities including, but notlimited to, information distribution, invoicing, andreporting
• Completes various administrative projects, including expensereports and payment of invoices and contracts, composing andpreparing correspondence that is sometimes confidential, andcompiling documents for dissemination to campus and teamleaders
• Processes or initiates Integrated Postsecondary Education DataSystem (IPEDS) HR data validation and reconciliation activities,1095-Cs management and related reporting, ACO HR accepted/Payableprocess management, and Resource Database with system workflow setup and system ownership
• Partners with the benefits administration team and third-partyvendors to resolve employee concerns and support a positivebenefits experience
• Monitors progress on timely entry, maintenance, and updating ofbenefits-related information in HRIS systems from eligibilitydetermination through termination; assists in identifying andcorrecting data inconsistencies
• Performs batch termination processing by validating separationdata, updating employee records, and ensuring all workflows arecompleted accurately and in compliance with HR policies
• Performs various specialized, complex, sensitive, andconfidential duties related to employee relations, compensation,and employee onboarding
• Provides high-quality customer service to employees and internalstakeholders regarding benefits, leave policies, and HRprocesses
• Conveys information to internal and external partners in acomprehensive, accurate, and effective manner; responds to ad hocrequests as they relate to human resource functions
• Performs billing reconciliation for supplemental and optionalbenefit programs by reviewing vendor invoices, verifying payrolldeductions, and resolving discrepancies in collaboration withinternal stakeholders and external providers
• Assists with internal and external audits by preparingdocumentation, verifying data, and supporting audit inquiries

Service Excellence

• Participates on behalf of the College in external communityorganizations and associations as assigned to support the essentialperformance requirements
• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of theworksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of theCollege

Supervision

Works under the general supervision of the assigned departmentleader

Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from theposition if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employmentagreement between the employer and employee and is subject tochange by the employer as the needs of the employer andrequirements of the job change.

Required Minimum Qualifications:

• Bachelor’s degree and three (3) years’ working experience relatedto the Essential Performance Requirements; or any equivalentcombination of experience and education

Preferred Qualifications:

• Degree in Human Resources, Business Administration,Communications, or Psychology
• Society for Human Resource Management Certified Professional(SHRM-CP) or Professional in Human Resources (PHR) certification(s)
• At least one (1) year of experience with reporting, dataextraction, and data analysis

Knowledge, Skills and Abilities:

• Knowledge of public-sector or higher education benefitsadministration, including best practices and regulatoryimplications
• Knowledge of HR administration integrations, specifically withpayroll and its processes
• Knowledge of retirement plan structures, particularly within astate system environment
• Skilled in using benefit enrollment applications and enterprisesystems, including word processing, spreadsheet, and presentationsoftware with an emphasis on Microsoft Excel formulas, analysistools, and reporting
• Skilled in strong attention to detail and accuracy in data entry,payroll processing, and reconciliation
• Skilled in excellent customer service and interpersonalrelationships, including listening, verbal, and writtencommunication
• Ability to interpret benefits-related documents, policies, andexplain complex information clearly to employees
• Ability to manage complex processes with minimal supervision andtake initiative in problem-solving
• Ability to work effectively in a collaborative, team-orientedenvironment
• Ability to think critically and communicate effectively in afast-paced environment with varied and unpredictable workdemands
• Ability to adaptively perform and prioritize multiple tasks andprojects seamlessly, ensuring accurate and timely completion, whileexhibiting strong attention to detail and organization

Physical Demands and Work Environment:

Physical Demands

The physical demands described here are representatives of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionallyrequired to stand, walk, and climb or balance. The employee mustoccasionally lift and/or move up to 10 pounds. Specific visionabilities required by this job include close vision, distancevision, color vision, peripheral vision, depth perception, and theability to adjust focus.

Work Environment

The work environment characteristics described here arerepresentatives of those an employee encounters while performingthe essential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanicalparts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential duties and responsibilities.