Coordinator, Advancement Operations

Lindenwood; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition benefits

Free lunch Fridays

Professional development

Job summary

Lindenwood University in St. Charles, Missouri, seeks a Coordinator, Advancement Operations within University Advancement to support financial reconciliation, gift processing, alumni and donor relations, and reporting to stakeholders.

The role collaborates on strategic engagement, events, fundraising campaigns, and donor stewardship, ensuring timely reporting and data integrity across departments.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of one year of related work experience, preferably in a university or non-profit organization—internship experience may be considered.

Responsibilities

• Assists in departmental budgeting and reconciliation.
• Coordinates all stages of gift processing, including gift agreement routing, gift processing and recording, fund and scholarship records creation, stewardship and engagement plan creation, and gift acknowledgment and receipting.
• Updates constituent information in Raiser’s Edge NXT and keeps detailed records of donations and fund balances.
• Assists Advancement leadership team in maintaining records and contact reports in Raiser’s Edge NXT.
• Serves as the first point of contact for constituents reaching out to University Advancement.
• Assists the events and engagement teams in scheduling and organizing meetings, travel, conferences, catering and departmental events.
• Answers phones, reads and responds to advancement email, forwards messages and confirms appointments.
• Runs and distributes a variety of reports, including gift reports.

Skills

Communication skills

Organizational skills

Data integrity

Team collaboration

Multi-tasking

Problem solving

Education

Bachelor’s degree

Tools

Raiser’s Edge NXT

Give Campus

ResearchPoint

Job description

Benefits of Being a Lindenwood Employee

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy.

About Lindenwood University Advancement

Located in historic St. Charles, Missouri, Lindenwood University is a premier, independent comprehensive institution known for student-centric focus and innovation. Lindenwood is committed to providing an exceptional, values-driven education that prepares students to thrive in a dynamic world. It is an exciting time to join the Lindenwood Advancement team. As we prepare to launch a comprehensive fundraising campaign, we are aligning our operational infrastructure, building high-impact philanthropic opportunities, and enhancing our engagement with alumni, donors, and regional constituents to support student success, experiential learning, and innovative campus spaces. At Lindenwood, we benefit from working at a picturesque, historic campus, located in a thriving micro-urban community that’s adjacent to a major metropolitan city.

JOB TITLE SUMMARY

Job Title: Coordinator, Advancement Operations

Division: University Advancement

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Associate Vice President, Advancement Operations

Positions Supervised: N/A

The advancement operations coordinator serves as a foundational operational partner for the advancement division, supporting a variety of operational needs including financial reconciliation, gift administration, alumni and donor relations, and more. Beyond core operational workflows, this role actively collaborates on cross-functional initiatives, coordinating logistics and project support for strategic engagement, events, fundraising campaigns, and donor stewardship while ensuring timely reporting to stakeholders.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Assists in departmental budgeting and reconciliation
• Coordinates all stages of gift processing, including gift agreement routing, gift processing and recording, fund and scholarship records creation, stewardship and engagement plan creation, and gift acknowledgment and receipting
• Updates constituent information in Raiser’s Edge NXT and keeps detailed records of donations and fund balances
• Assists Advancement leadership team in maintaining records and contact reports in Raiser’s Edge NXT
• Serves as the first point of contact for constituents reaching out to University Advancement
• Assists the events and engagement teams in scheduling and organizing meetings, travel, conferences, catering and departmental events
• Answers phones, reads and responds to advancement email, forwards messages and confirms appointments
• Runs and distributes a variety of reports, including gift reports
• Processes payroll deductions and recurring gifts, including oversight of annual acknowledgement letter mailing
• Coordinates logistics related to the annual giving and memorial gift programs, in collaboration with development colleagues
• Service Excellence
• Acts as a liaison with other departments and outside agencies
• Handles confidential and nonrecurring information and explains policies when necessary
• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Partners with development, stewardship, and engagement teams to coordinate logistical details, schedules, and workflows for signature events, donor engagement initiatives, centralized stewardship projects, and broader campaign activities
• Communication, Teamwork and Collaboration
• Works independently and within a team on special nonrecurring and ongoing projects
• Supports tracking donor communications, including phone calls, thank you letters, pledge reminders, and donor impact report distribution in RENXT
• Tracks colleague participation in Raiser’s Edge NXT, Give Campus, ResearchPoint and other applicable database and software training paths
• Job may require other duties as assigned.

Required Qualifications

• An equivalent combination of education, training and experience will be considered.
• Additional requirements may be designated by position.
• Bachelor’s degree
• Minimum of one year of related work experience, preferably in a university or non-profit organization—internship experience may also be considered

Knowledge, Skills and Abilities

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Exceptional organizational skills and meticulous attention to detail, with a strong commitment to data integrity, confidentiality, and compliance
• Excellent written and verbal communication skills, with a collaborative, customer-service-oriented approach to partnering with internal colleagues, leadership, and external donors
• Highly organized and motivated, with ability to multi-task and manage multiple competing priorities
• Ability to meet tight deadlines in a fast-paced environment.
• Strong professional integrity
• Ability to problem solve, use good judgment and think critically
• Basic research skills
• Ability to learn and apply institutional policies and procedures

Work Environment

• General office setting
• Considerable phone and computer time, utilizing a Virtual Private Network (VPN) and Customer Relationship Manager (CRM) system Standard Flex

Physical Abilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment. The Human Resources Division's purpose is to support the University's efforts in providing a quality education and experience for all Lindenwood students. We achieve this by facilitating and supporting the selection and retention of highly qualified and diverse employees to serve our students and by providing for the professional success and the personal wellness of our employees.