Coordinator, Academic Records/Room and Course Scheduling

University of Arizona; Tucson (AZ); Hybrid; USD 47,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Tuition reduction for employee

Retirement plans

Paid time off

Job summary

University of Arizona seeks an Academic Records Coordinator to manage Schedule of Classes development, oversight, and data integrity. You will supervise student staff, ensure policy compliance, and support departments with classroom assignments and event scheduling across Ad Astra and PeopleSoft.

The role emphasizes teamwork, customer service, and documentation in a hybrid work environment at the Tucson campus. A bachelor’s degree and 3+ years of relevant experience are required.

Qualifications

• Knowledge of higher education course scheduling practices and classroom management.
• Strong commitment to exceptional customer service and effective communication.
• Proficiency with Microsoft Excel and related office tools.

Responsibilities

• Coordinate review and resolution of Schedule of Classes compliance reports with stakeholders.
• Lead recruitment, hiring, training, scheduling, and evaluation of student employees.
• Conduct bi-weekly QA audits of Schedule of Classes updates by student staff.
• Oversee front desk and phone operations at the service location during business hours.
• Provide guidance on class and event scheduling across systems (Ad Astra, PeopleSoft).
• Create and maintain reports reconciling data between UAccess Student and Ad Astra.

Skills

Higher ed scheduling

Customer service

Communication

Collaboration

Organization

Adaptability

Excel

Analytical skills

Education

Bachelor's degree or equivalent advanced learning

Tools

PeopleSoft Campus Solutions

Ad Astra

Job description

Coordinator, Academic Records/Room and Course Scheduling

Posting Number: req27441

Department: Office of the Registrar

Department Website Link: https://registrar.arizona.edu/

Location: Tucson Campus

Address: Tucson, AZ USA

Position Highlights

As a member of the Office of the Registrar's Room & Course Scheduling (RCS) team, the Academic Records Coordinator plays a key role in the creation, maintenance, and integrity of the University's Schedule of Classes (SOC). This position coordinates scheduling-related processes, including compliance monitoring, priority classroom scheduling, student employee supervision, and customer service support for academic departments, faculty, staff, and students.

The Academic Records Coordinator serves as a subject matter expert in class and event scheduling, supporting the planning, coordination, and oversight of scheduling activities across multiple systems. Room & Course Scheduling is responsible for developing the Schedule of Classes and managing the assignment of centrally controlled classroom space for credit-bearing courses and university events. Room & Course Scheduling provides comprehensive scheduling services to faculty, staff, students, and external partners across the University of Arizona.

The Office of the Registrar is responsible for the accuracy and integrity of the academic record. Serving all students, faculty, academic units, and student support functions; the Office is charged with the implementation of academic and student policies and their alignment to state and federal regulations and accreditation standards. The Office strives to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence.

This position will allow for flexible/hybrid work arrangements. Some duties can be performed remotely, but others will require an in-person presence on the Tucson, Arizona campus.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please

Duties & Responsibilities

• Coordinate the review and resolution of Schedule of Classes compliance reports, including interpreting policies, analyzing data, and collaborating with department schedulers, academic leadership, and deans' offices.
• Lead the recruitment, hiring, training, scheduling, development, evaluation, and corrective action processes for student employees.
• Conduct bi-weekly quality assurance audits of Schedule of Classes updates completed by student staff.
• Oversee front desk and phone operations for the Office of the Registrar's Modern Languages Building service location during business hours.
• Ensure consistent delivery of high-quality customer service and timely issue resolution.
• Partner with the Associate Registrar and Manager to plan, coordinate, and support Schedule of Classes and event scheduling activities utilizing systems such as Ad Astra and PeopleSoft/UAccess Student.
• Provide guidance and support to academic and administrative departments regarding class scheduling, event scheduling, and classroom assignments.
• Serve as a resource for scheduling policies, procedures, and system functionality.
• Create, maintain, and distribute reports that reconcile scheduling data between UAccess Student and Ad Astra.
• Maintain term scheduling files and perform associated data validation and cleanup activities.
• Develop, update, and maintain technical and procedural documentation for internal and external stakeholders.
• Assist in identifying, troubleshooting, and resolving Schedule of Classes issues.
• Perform other duties and special projects as assigned.

Knowledge, Skills and Abilities

• Knowledge of higher education course scheduling practices and classroom management processes.
• Demonstrated commitment to providing exceptional customer service.
• Strong written and verbal communication skills, including excellent grammar and business writing proficiency.
• Ability to build effective working relationships and collaborate across teams.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to adapt to changing priorities, processes, and technology.
• Proficiency with Microsoft Office applications, particularly Excel.
• Strong analytical and problem-solving skills with attention to detail.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant experience required.

Preferred Qualifications

• Experience working with PeopleSoft Campus Solutions and/or Ad Astra.
• Experience interpreting and applying academic policies, procedures, and compliance requirements.
• Experience supervising, training, or mentoring student employees or support staff.

FLSA

Exempt

Full Time/Part Time

Full Time

Number of Hours Worked per Week

40

Job FTE

1.0

Work Calendar

Fiscal

Job Category

Student Services

Benefits Eligible

Yes - Full Benefits

Rate of Pay

$47,356 - $59,195

Compensation Type

salary at 1.0 full-time equivalency (FTE)

Grade

6

Compensation Guidance

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level

PC2

Job Family

Registration & Records

Job Function

Student Services

Type of criminal background check required

Name-based criminal background check (non-security sensitive)

Number of Vacancies

1

Target Hire Date

11/23/2026

Contact Information for Candidates

Kristine Peabody | [e-mail]

Open Date

10/22/2026

Open Until Filled

Yes

Documents Needed to Apply

Resume

Notice of Availability of the Annual Security and Fire Safety Report

In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at [e-mail].