Coordinator

SUMHLC; Providence (RI); Hybrid; USD 63,039,000 - 78,369,000; Full time

Benefits offered by this job

6% bilingual pay premium

8% multilingual pay premium

Job summary

Family Service of Rhode Island (FSRI) is seeking a Family Services Specialist to work with clients and families enrolled in the Cedar Center. You will complete Family Needs Assessments, develop action plans, identify resources, and coordinate care in alignment with certification and organizational standards.

Documentation of encounters in the EMR, participation in supervision, and attendance at required trainings are part of the role.

Qualifications

• Bachelor’s degree preferred
• Experience working children and families in the community from diverse populations
• Experience working with children and families with special health care needs preferred
• Bilingual preferred; Rhode Island Community Health Worker Certification preferred; certification required within the first 12 months of employment
• Excellent communication skills
• Ability to utilize an Electronic Medical Record and familiarity with Outlook, Word, Excel
• Ability to work in a hybrid environment while maintaining organizational PHI standards
• Reliable transportation, current driver’s license, proof of automobile insurance and automobile registration
• Bilingual/ASL skills are compensated by an additional 6%, above base pay
• Multilingual skills are compensated by an additional 8%, above base pay

Responsibilities

• Demonstrate ethical and collaborative behavior to ensure quality of care
• Demonstrate acceptance and support of family centered principles
• Establish rapport with families throughout Cedar services participation
• Schedule evening and weekend meetings when needed by the family
• Provide a Diversity, Equity and Inclusion lens in service delivery
• Ability to transfer knowledge of the service system and resources for the family
• Conduct needs assessment with family utilizing a standardized tool
• Assist family to set goals in their Family Care Plan
• Assist family in understanding their options within the care systems
• Coordinate care planning meetings
• Follow–up with families to determine progress and barriers in implementing their care plan
• Provide health needs coordination for ensuring effective coordination of services
• Document encounters with families and providers in health records and data systems
• Demonstrate commitment to professional growth and maintenance of skills
• Attend supervision and other assigned meetings
• Completion of agency orientation and all mandatory training
• Other duties as assigned

Skills

Communication skills

Bilingual

Driver's license

Education

High School diploma

Tools

Outlook

Word

Excel

Electronic Medical Record (EMR)

Job description

Job Details

Job Location: Thurbers Ave - Providence, RI 02905

Position Type: Full Time

Education Level: High School

Salary Range: $22.00 - $27.35 Hourly

Travel Percentage: Road Warrior

Job Shift: Day

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary

Directly work with clients and their families enrolled in the Family Service of Rhode Island’s Family Cedar Center. Complete Family Needs Assessments; develop action plans based on the Needs Assessments; identify resources; follow-up and coordination of care. Documentation and training as required by the certification and organizational standards.

Specific Duties/ Responsibilities

• Demonstrate ethical and collaborative behavior to ensure quality of care
• Demonstrate acceptance and support of family centered principles
• Establish rapport with families throughout the family’s participation in Cedar services
• Schedule evening and weekend meetings when needed by the family
• Provide a Diversity, Equity and Inclusion lens in service delivery
• Ability to transfer knowledge of the service system, availability of peer supports, accessing information concerning the child’s issues, and accessing public and private supports for the family
• Conduct needs assessment with family utilizing a standardized tool
• Assist family to set goals in their Family Care Plan
• Assist family in understanding their options within the care systems
• Coordinate care planning meetings
• Follow–up with families to determine progress, barriers in implementing their care plan and identify the need for revisions
• Provide health needs coordination for the purpose of ensuring effective coordination of the services being provided
• Document encounters with families, providers, community agencies and enters them into the permanent health record and other required data systems
• Demonstrate commitment to professional growth and maintenance of skills
• Attend supervision and other assigned meetings
• Completion of agency orientation and all mandatory training
• Other duties as assigned

Qualifications

• Bachelor’s degree preferred
• Experience working children and families in the community from diverse populations
• Experience working with children and families with special health care needs preferred
• Bilingual preferred
• Rhode Island Community Health Worker Certification preferred; certification required within the first 12 months of employment
• Excellent communication skills
• Ability to utilize an Electronic Medical Record and familiarity with Outlook, Word, Excel
• Ability to work in a hybrid environment while maintaining organizational PHI standards
• Reliable transportation, current driver’s license, proof of automobile insurance and automobile registration
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements

• Travel to and from community and agency site locations, which could include using walkways, stairs, and /or elevators
• Ability to lift 20 pounds
• Ability to communicate effectively

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities. Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.