Coordinator

Smart Foodservice Stores; Alcoa (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Smart Foodservice Stores is seeking a Warehouse Coordinator to support inbound, outbound, and general warehouse operations. You will handle data entry, reports, and record maintenance to ensure accurate distribution and on-time freight scheduling.

The role requires at least two years of warehouse experience, strong communication, and basic computer skills. Work is based in a US Foods office-style environment with some exposure to cooler/freezer areas. Shift: Sun-Thurs 7:00pm - completion.

Qualifications

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.
• Safely operate powered industrial equipment as required.
• Assist with inventory accuracy initiatives and cycle counting when needed.
• Follow all warehouse safety, food safety, and company policies.

Responsibilities

• Duties may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on shift.
• Prepare and process routine forms, reports, and documents (inbound/outbound, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels).
• Communicate with internal/external customers to support staff and customer needs; respond to inquiries.
• Collect, track, and input data on operations metrics to support warehouse performance.
• Support night warehouse functions by checking returns and credit slips and assembling returned orders.
• Investigate picking errors and find missing products; coordinate with warehouse personnel.
• Locate, retrieve, and deliver products as needed to ensure accurate order completion.
• Assist with inventory accuracy initiatives and cycle counting when needed.
• Follow all safety and company policies.

Skills

Communication

Customer service

Math / Analytics

Organizational skills

Problem solving

Teamwork

Safety/compliance

Data entry

Education

High school diploma/GED

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Join Our Community of Food People!

BASIC PURPOSE

The Coordinator, Warehouse will perform activities that support inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper distribution of warehouse items. Activities include data entry, preparation and distribution of reports, and record maintenance.

Ready to build a career with a company that's leading the foodservice industry?

Pay rate for this position starts at $26/hr

Shift: Sun-Thurs 7:00pm - Completion

Medical, Dental and Vision, start day 1!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on shift.

General warehouse:

• Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures.
• Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information.
• Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time.
• Other duties as assigned by manager.

Outbound:

• Support night warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products.
• Interact with warehouse personnel to solve selecting and shipping issues.
• Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night; Update the master storage report.
• Responsible for locating, retrieving, and delivering product that is unavailable in primary pick locations to ensure customer orders are completed accurately and efficiently. Serves as a critical support role to selectors by minimizing downtime caused by shorts and inventory discrepancies.
• Perform other related duties and responsibilities as assigned to support warehouse operations and business needs.

SUPERVISION :

N/A

RELATIONSHIPS

Internal: Operations manager, purchasing department

External: Carriers, vendors

WORK ENVIRONMENT

The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:

• Minimum of two years of experience in warehouse & delivery procedures required.

Knowledge/Skills/Abilities :

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.
• Safely operate powered industrial equipment as required.
• Assist with inventory accuracy initiatives and cycle counting when needed.
• Follow all warehouse safety, food safety, and company policies.

Education

• High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

Certifications/Training

• Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for the described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

• FREQUENCY:
• STAND OCCASIONALLY
• WALK OCCASIONALLY
• DRIVE VEHICLE N/A
• SIT CONTINUOUSLY
• LIFT
  • 1-10 lbs (Sedentary) FREQUENTLY
  • 11-20 lbs (Light) FREQUENTLY
  • 21-50 lbs (Medium) FREQUENTLY
  • 51-100 lbs (Heavy) OCCASIONALLY
  • Over 100 lbs (Very Heavy) N/A
• CARRY
  • 1-10 lbs (Sedentary) FREQUENTLY
  • 11-20 lbs (Light) FREQUENTLY
  • 21-50 lbs (Medium) FREQUENTLY
  • 51-100 lbs (Heavy) OCCASIONALLY
  • Over 100 lbs (Very Heavy) N/A
• PUSH/PULL*1 OCCASIONALLY
• CLIMB/BALANCE*2 OCCASIONALLY
• STOOP/SQUAT OCCASIONALLY
• KNEEL OCCASIONALLY
• BEND OCCASIONALLY
• REACH ABOVE SHOULDER FREQUENTLY
• TWIST OCCASIONALLY
• GRASP OBJECTS*3 FREQUENTLY
• MANIPULATE OBJECTS*4 OCCASIONALLY
• MANUAL DEXTERITY*5 OCCASIONALLY
• 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
• 3 (Grasp Objects: Hand truck, boxes