Coordinated Family Support (CFS) Specialist

Thrive Support Services, Inc.; Martinez (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Dental & Vision

Flexible Spending Account

Mileage reimbursement

Employee assistance program

401k matching

Job summary

Thrive Support Services, Inc. is seeking a Coordinated Family Support (CFS) Specialist to provide case management and support services to adults with developmental disabilities who prefer staying at home.

You will coordinate access to resources, ensure culturally responsive support, and collaborate with families, providers, and agencies across Contra Costa and Alameda Counties. The role emphasizes independent work, strong communication, and the ability to manage multiple priorities while

Qualifications

• Experience in coordinating access to resources for adults with I/DD.
• Experience with intake, assessment and service planning.
• Ability to navigate public services (Medi-Cal, IHSS, Social Security).

Responsibilities

• Identify and coordinate supports for individuals with I/DD to remain in the family home.
• Conduct intake, assessment, and service planning.
• Assist with navigation of public services (e.g., Medi-Cal, IHSS, Social Security).
• Deliver training to promote independence and inclusion.
• Prepare and submit quarterly service progress reports.

Skills

Case management

Cultural competence

Communication

Collaboration

Documentation

Education

2-4 Year Degree (human services)

1 year experience in developmental disabilities

Tools

CPR/First Aid certification

DOJ background check

Job description

Coordinated Family Support (CFS) Specialist

Job Title: Coordinated Family Support (CFS) Specialist

Program: Coordinated Family Support (CFS)

Reports to: CFS Program Manager

Work Location(s): Martinez, CA & Contra Costa and potentially Alameda Counties.

Hours: 9:00am-5:00pm (Semi-Flexible)

Pay Range: $22.00 to $27.00 an hour (Based on experience)

Hiring Bonus: $600 hiring bonus ($200 after the first full week working with clients and $400 after the completion of 90 days).

CFS Specialist Position Description

The Coordinated Family Supports (CFS) Specialist is responsible for providing comprehensive case management (small caseload) and support services to adults with intellectual and developmental disabilities who choose to remain in the family home. This role involves coordinating access to resources, facilitating service delivery, and supporting long-term planning to promote stability and independence. The CFS Specialist collaborates with families, service providers, and community agencies to ensure individualized, culturally responsive support across Contra Costa and potentially Alameda Counties.

CFS Specialist Qualifications And Requirements

Education and Experience

• 2-4 Year Degree preferably in the human services field; OR
• General studies with a minimum of 1 years of experience in developmental disabilities or related field; OR
• A reasonable combination of the above education and experience requirements.

Transportation

• Valid California driver's license
• Clean driving record (DMV printout is required)
• Current vehicle registration and use of a vehicle in good running condition during work hours.
• Must have valid auto insurance with $100,000-$300,000 bodily injury liability insurance

Other

• Must be able to pass DOJ fingerprinting/criminal background check
• Must be able to obtain CPR/First Aid certification
• Willingness and ability to perform essential functions such as answering phone and computer-based tasks.
• Ability to work collaboratively with consumers and co-workers.
• Ability to work independently and handle multiple priorities.
• Strong verbal and written communication skills.
• Tuberculosis Clearance Screen.
• Provide documents required for I‑9 employment eligibility.

Essential Job Duties And Responsibilities

• Identify and coordinate supports for individuals with I/DD to remain in the family home.
• Conduct intake, assessment, and service planning.
• Assist with navigation of public services (e.g., Medi-Cal, IHSS, Social Security).
• Facilitate education related to diagnosis and needs.
• Coordinate consistency and quality of services from support professionals.
• Assist with appointment scheduling and coordination.
• Identify transportation and backup services as needed.
• Support long‑term planning including for those with aging caregivers.
• Deliver training to promote independence and inclusion.
• Ensure services are culturally and linguistically appropriate.
• Prepare and submit quarterly service progress reports.
• Report Special Incidents and Suspected Abuse as required.
• Report abuse within 24 hours and notify supervisors of significant client changes.
• Perform general administrative tasks as assigned.

Performance Objectives

• Maintain Thrive's stability and reputation through professional conduct.
• Follow all applicable policies, procedures, and laws.
• Practice strong communication and support team efforts.

Knowledge And Skills

• Understanding of developmental disabilities, mental health, and adult protective services.
• Strong organizational, record-keeping, and analytical skills.
• Proficient in conflict resolution and community navigation.
• Effective interpersonal and team communication.

Benefits Package Available For All Work Levels. Benefits may vary based on your job level.

Health & Wellness Benefits

• $600 hiring bonus ($200 after the first full week working with clients and $400 after the completion of 90 days).
• Health Insurance, Dental & Vision coverage
• Costco Membership
• Flexible Spending Account
• Mileage reimbursement
• Employee assistance program
• Employer Matching 401k.

Full Benefits Package Up To $12,000

Tools and Technology Used

• Computers, phones, tablets, general office and household equipment.
• Office 365, EHR systems, time tracking, video conferencing, LMS platforms.

Note: Tools used may vary depending on agency needs.

Candidates that tend to do well as CFS Specialists can come from the following backgrounds: Case Manager, IHSS, IHSS Provider, In-Home Support Services, Caregiver, Home Health Aide, Personal Attendant, Direct Support Professional (DSP), Paraprofessional, Behavioral Therapist or anyone that has worked with individuals with developmental disabilities such as intellectual disabilities, autism, cerebral palsy and downs syndrome etc.

General Statement

Applicants for appointment to this position will be required to submit a formal application and may be subject to a rating of education and experience, oral interview and/or reference check. Job-related tests may be required of any applicant.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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