Coordinador de recepción

Oc Plastic Surgery Inc; Beverly Hills (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Job summary

OC Plastic Surgery Inc is seeking a polished Front Desk Coordinator for their Beverly Hills practice. You will welcome patients, manage calls, schedule appointments, and support day-to-day operations from 9 AM–5 PM, Monday–Friday.

The role emphasizes bilingual English/Spanish communication, a friendly demeanor, and teamwork with the Patient Care Coordinator to nurture leads and patient relations.

Qualifications

• Bilingual in English and Spanish to assist a diverse patient base.
• Front desk coordination and patient experience support.
• Experience in a medical or front-office setting preferred.
• Polished, dependable attitude with consistent attendance.

Responsibilities

• Answer and route incoming calls in a warm, professional manner.
• Schedule and confirm patient appointments.
• Compile, organize, and upload paperwork for patient charts and the surgery center.
• Support patient relations across phone, email, and in-person interactions.
• Maintain a clean, organized, and well-stocked front office.
• Partner with the Patient Care Coordinator on lead management and converting prospective patients.
• Use our CRM to track inquiries, follow-ups, and patient communication.
• Other administrative duties as assigned.

Skills

Bilingual (English and Spanish)

CRM experience

Tools

CRM

Job description

Benefits:

• Paid time off

About the Role: BILINGUAL (English and Spanish)

Our Beverly Hills practice is growing and we are looking for a polished, dependable Front Desk Coordinator to be the welcoming face and operational support of our office. This role is ideal for someone with a bubbly, positive attitude who is ready to hustle, show up consistently Monday–Friday from 9 AM–5 PM, and help keep the front desk, patient experience, and daily office flow running smoothly.

What You’ll Do

• Answer and route incoming calls in a warm, professional manner


• Schedule and confirm patient appointments


• Compile, organize, and upload paperwork for patient charts and the surgery center


• Support patient relations across phone, email, and in‑person interactions


• Maintain a clean, organized, and well‑stocked front office


• Partner with the Patient Care Coordinator on lead management and converting prospective patients


• Use our CRM to track inquiries, follow‑ups, and patient communication


• Other administrative duties as assigned

What We’re Looking For

• Prior plastic surgery office preferred


• Answer and route incoming calls in a warm, professional manner


• Schedule and confirm patient appointments


• Compile, organize, and upload paperwork for patient charts and the surgery center


• Support patient relations across phone, email, and in‑person interactions


• Maintain a clean, organized, and well‑stocked front office


• Partner with the Patient Care Coordinator on lead management and converting prospective patients


• Use our CRM to track inquiries, follow‑ups, and patient communication


• Other administrative duties as assigned

About Us:

OC Plastic Surgery Inc is a distinguished plastic surgery practice serving the Beverly Hills community with a commitment to exceptional patient care and outstanding aesthetic results. Our patients trust us to deliver a seamless, concierge-level experience from their very first consultation through their full recovery. We are proud to have a dedicated team that shares a passion for excellence and a supportive, professional work environment.