Content Operations Coordinator

MultiplyMii; United States; Remote; USD 5,200 - 7,000; Part time

Benefits offered by this job

100% Remote Work – Philippines

Career Growth Opportunities

Collaborative & Innovative Team

Job summary

MultiplyMii is hiring a Content Operations Coordinator for a part-time, remote role based in the Philippines. You will manage high-volume video assets, ingest to CMS, populate metadata, and generate subtitles for 40+ episodic shows.

You will bridge production teams with engineering, document CMS workflows, and help prevent bottlenecks before content goes live. Strong attention to detail and reliable internet are essential.

Qualifications

• CMS & DAM experience in proprietary or commercial systems and cloud repos.
• Subtitle timing and formatting with transcription tools (VEED/Descript).
• Attention to metadata accuracy and asset tagging.
• Strong communication to flag blockers and coordinate with teams.
• Stable broadband with 200 Mbps+ download/upload preferred.

Responsibilities

• Manage CMS ingestion and content publishing for 40+ shows.
• Populate show/episode metadata and assets across platforms.
• Audit and coordinate creator profiles and missing assets.
• Create and refine SOPs; document CMS workflows and bugs.
• Support cross-functional teams and scheduling of pushes.

Skills

CMS & DAM management

Subtitle & video timing

Metadata precision

Proactive communication

High-speed internet

Tools

VEED

Descript

Premiere Pro

Job description

Position Type: Part-time (20 hours per week)

Location: Philippines (Remote)

Schedule: PST

About the Company

Our client is a fast-growing creative studio building an always-on editorial team. They produce short-form social content and vertical episodic drama at volume for top-tier clients, including a premium apparel brand and an entertainment platform aiming to become the “Netflix of gaming.” Operating with a philosophy of “thoughtful output,” our client balances high-volume production with a deep care for every single piece of content created.

About the Role

The Content Operations Coordinator oversees the daily media pipeline from post-production handoff to final platform delivery. Serving as the primary gatekeeper for the client’s proprietary content management system (CMS), this role handles high-volume video asset ingestion, metadata population, subtitle creation, and digital asset organization across 40+ episodic shows.

As the platform’s underlying technology evolves rapidly week over week, this individual acts as a core operational bridge identifying software bugs, documenting newly rolled-out CMS workflows, and coordinating cross-departmentally with creators and internal teams to eliminate bottlenecks before content goes live.

Responsibilities

CMS Ingestion & Content Publishing

• Download high-resolution episodic video assets (averaging 1–2 GB per 5–10 minute episode) from Google Drive and upload them to the web/mobile CMS.

• Populate comprehensive show and episode metadata pulled from production trackers, including titles, episode numbers, descriptions, categorization, credits, notes, banners, and external shop links.

• Set up, audit, and maintain creator profiles, proactively communicating with talent and managers to secure any missing assets or biographical details.

Subtitle Creation & Localization

• Generate, review, format, and sync .srt subtitle files for every published video using third-party transcription software (VEED) to ensure accurate timing and adherence to editorial style guides.

• Audit on-screen caption cadence to maintain visual readability and platform accessibility.

Asset Management & Drive Auditing

• Dedicate daily time to systematically audit Google Drive workspaces across 40+ shows, ensuring all raw exports, final cuts, and marketing materials are filed in their correct project directories.

• Flag missing collateral, export errors, or asset discrepancies to production and marketing leads immediately.

Quality Assurance & Technical Feedback

• Test and document emerging CMS features as developer updates go live, drafting clear Standard Operating Procedures (SOPs) for the team.

• Submit detailed bug reports to engineering channels, providing exact reproduction steps, screen recordings, system details, and links to affected source files.

Cross-Functional Support

• Assist with administrative tasks across marketing, social, and product operations, including staging scheduled push notifications and light asset coordination.

• Attend recurring team syncs to understand broader platform initiatives and align operational capacity with upcoming production releases.

Competencies and Qualifications

Must-Have

• CMS & Digital Asset Management Experience: Proven track record working inside proprietary or commercial Content Management Systems (e.g., WordPress, Contentful, Strapi, or custom video platforms) and managing structured cloud repositories (Google Workspace/Drive).

• Subtitle & Video Familiarity: Hands-on experience creating, converting, and syncing .srt files using transcription tools (e.g., VEED, Descript, Premiere Pro, or equivalent).

• Data & Metadata Precision: Extreme attention to detail when cataloging creator credits, tagging relational databases, inputting links, and organizing production assets.

• Proactive Communication: High agency to flag blockers, independently chase missing information from creative teams, and operate autonomously in a fast-paced environment.

• High-Speed Network Setup: A verified, stable internet connection with a minimum download/upload speed of 200 Mbps (400 Mbps to 1 Gbps strongly preferred) capable of handling heavy daily transfers of multi-gigabyte video files without bottlenecking.

Nice-to-Have

• Prior experience in digital entertainment, gaming media, vertical drama platforms, or high-volume short-form video production agencies.

• Basic understanding of video encoding standards, resolutions, aspect ratios, and compression optimization.

• Familiarity with issue tracking and bug-reporting workflows (e.g., Jira, Linear, Slack, or GitHub Issues).

• Experience with mobile push notification engines or digital audience engagement tools.

Key Qualities

• High Initiative & Agency: A self-starter who does not wait for task delegation; anticipates operational friction and tracks down missing details directly with creators or producers.

• Meticulous Eye for Detail: Takes pride in error-free execution across repetitive, high-volume tasks from checking subtitle timing to verifying outbound shopping links.

• Technological Adaptability: Comfortable working with evolving internal software, unfazed by shifting user interfaces, and eager to document new processes as tools develop.

• Operational Discipline: Able to manage time efficiently between daily recurring audits, scheduled uploads, and ad-hoc administrative requests without letting publishing schedules slip.

What We Offer

• 100% Remote Work – Work from anywhere in the Philippines.

• Career Growth Opportunities – Gain hands-on experience, and continuous learning.

• Collaborative & Innovative Team – Work alongside skilled professionals who value excellence.

Compensation

₱30K – ₱40K per month