Coord 2, Product Sales Support & Analysis

Freddie Mac; Georgia (VT); Remote; USD 50,000 - 75,000; Full time

Job summary

A leading company in telecommunications is seeking a candidate for a sales operations role focused on contract reviews and order management. This position offers career advancement, a collaborative work environment, and the flexibility of remote work. Candidates will be involved in supporting sales teams and ensuring customer satisfaction.

Benefits

Comprehensive benefits package

Flexibility for varied schedules

Qualifications

• Minimum of 2-5 years relevant work experience.
• Ability to manage multiple tasks and projects.
• Experience working independently in a virtual environment.

Responsibilities

• Perform contract and serviceability reviews.
• Support sales teams from opportunity to Order Acceptance.
• Coordinate with teams to ensure smooth order flow.

Skills

Organizational skills

Communication skills

Problem-solving skills

Tools

Order management systems

Sales operations tools

Job description

Employer Industry: Telecommunications and Media

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Participate in special projects and additional duties as assigned
- Supportive and collaborative work environment with a focus on teamwork
- Access to a comprehensive array of benefits tailored to support employees physically, financially, and emotionally
- Flexibility to support variable schedules, including nights, weekends, and overtime as required

What to Expect (Job Responsibilities):
- Perform contract and serviceability reviews to ensure clean submission and avoid rework
- Support sales teams from opportunity to Order Acceptance for both single and multi-site customers
- Ensure clean and accurate order entry across products and platforms
- Coordinate with various teams to ensure smooth order flow to installation
- Resolve order issues and escalations in partnership with cross-functional teams, ensuring adherence to SLAs

What is Required (Qualifications):
- Strong organizational, communication, and problem-solving skills, with the ability to manage multiple tasks and projects
- Ability to work independently and collaboratively in a fast-paced virtual environment
- Maintain compliance with Work from Home Guidelines and take accountability for outcomes
- Familiarity with internal order management systems and sales operations tools
- Minimum of 2-5 years of relevant work experience

How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales operations within a telecommunications or media environment
- Knowledge of digital tools and technology products related to the industry
- Proven track record of delivering high-quality work that enhances customer experience
- Participation in team engagement platforms and virtual collaboration initiatives

#Telecommunications #CustomerService #CareerOpportunity #Teamwork #RemoteWork

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