Coord 1, Office Services

MillenniumSoft Inc; Tempe (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

MillenniumSoft Inc in Tempe, AZ is seeking a Laboratory/Warehouse Associate to document complaint samples, prepare and ship domestic and international sample return kits, and maintain accurate tracking and GDP/GLP compliant records in a fast-paced lab setting.

The role requires an AA or equivalent, strong communication, attention to detail, ability to work independently or in cross-functional teams, basic problem solving, MS Office proficiency, and the ability to lift up to 50 lbs.

Qualifications

• Good written and verbal communication skills.
• Detail-oriented and accurate in documentation.
• Ability to work independently and in cross-functional teams.
• Proficient in MS Office; able to manage tracking documents.
• Proof of Hep B series or willingness to obtain.

Responsibilities

• Documentation of complaint samples received in the Field Assurance Lab for evaluation purposes.
• Support daily requests for sample return kits to be shipped domestically and internationally, maintain tracking documentation, communicate with the requestor, assemble kits and arrange warehouse pickups/drop-offs.
• Ensure accurate and timely shipping of sample return kits.
• Track shipping inventory and order supplies through approved vendors.
• Oversee image/video review requests and maintain trackers; follow up on pending requests.

Skills

Communication

Attention to detail

Independent work

Team collaboration

Problem solving

Education

AA or equivalent

High school diploma or GED

Tools

MS Office

FedEx shipping system

Job description

Pay $21/hr.

Mon-Fri 7AM - 4PM

Interviews - in person

Education - AA or equivalent

Essential / Key Job Responsibilities (including Supervisory And/or Fiscal)

• Documentation of complaint samples received in the Field Assurance Lab for evaluation purposes
• Support daily requests for sample return kits to be shipped domestically and internationally, maintain tracking documentation, communicate in a timely manner with the requestor, assembly sample return kits and warehouse pickup and drop-offs
• Ensure accurate and timely shipping of sample return kits
• Track shipping inventory and order supplies through approved vendors
• Oversee image/video review requests received as a task, run a query in TrackWise to capture all requests and process requests in a timely manner. Additionally, maintain the image/video review tracker and follow up on any pending requests.
• Maintain good documentation practices (GDP) when recording preliminary and sample analysis results
• Escalate all unexpected issues to the Supervisor/Manager
• Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices
• Maintains a clean work environment
• Maintains a professional working relationship with internal and external customers and support staff
• Storage and disposal of complaint samples in accordance with applicable procedures
• Support continuous improvement of lab processes
• Understand and follow procedures and regulatory requirements

Required Qualifications

• Good written and verbal communication skills
• Detail-oriented
• Ability to work independently and in cross-functional teams
• Basic problem-solving / troubleshooting skills
• Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver
• Proficient in MS Office
• Requires the ability to lift at least, but no limited to 50 lbs.

Preferred Qualifications

• Knowledge of the FedEx shipping system to conduct precise shipping transactions
• Previous warehouse experience

Education And/or Experience

• Medical industry (GMP) and/or lab experience preferred
• High school diploma, GED, or equivalent
• Associated degree or equivalent experience

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment. The employee frequently is required to verbally communicate with other associates. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Work Environment

• While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment. BD is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.