COOP Student - (ZYChen Research)

5110 Massachusetts Eye and Ear Infirmary; Boston (MA); On-site; USD 24,000 - 33,000; Part time

Job summary

Mass General Brigham’s Massachusetts Eye and Ear Infirmary is seeking a student seeking hands-on healthcare exposure. You will assist patients, schedule appointments, and support care delivery in a fast-paced environment.

The role emphasizes confidentiality, professional communication, and teamwork within a healthcare setting. Earned base pay and benefits are described, reflecting a supportive nonprofit system culture.

Qualifications

• High School Diploma or Equivalent required.
• Experience in lieu of degree not accepted.
• Currently enrolled as a student pursuing a healthcare-related degree or diploma; 0-1 year required.

Responsibilities

• Assist patients and families with questions within your scope.
• Help schedule patient appointments to improve resource utilization and patient flow.
• Support the delivery of patient care, participate in administrative tasks, and assist in healthcare projects.
• Gain hands-on experience in a dynamic healthcare environment and contribute to professional growth.
• Assist with data entry and maintaining electronic health records (EHR) systems.

Skills

Excellent communication

Interpersonal skills

Detail-oriented

Healthcare interest

Computer literacy

Education

High School Diploma or Equivalent

Healthcare-related degree program (enrolled)

Job description

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare and research projects. Provide you with valuable hands‑on experience in a dynamic healthcare environment and contribute to your professional development.

• - Provide assistance to patients and their families, answering questions and addressing concerns within your scope of knowledge.
• - Assist in scheduling patient appointments, ensuring efficient utilization of resources and optimal patient flow.
• - Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects.
• - valuable hands‑on experience in a dynamic healthcare environment and contribute to your professional development.
• - Help with data entry and maintaining electronic health records (EHR) systems.

Qualifications

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Currently enrolled as a student pursuing a relevant degree or diploma in a healthcare-related field. 0-1 year required

Knowledge, Skills and Abilities

• - Strong interest in the healthcare industry and a desire to gain practical experience.
• - Excellent communication and interpersonal skills to interact effectively with patients, healthcare professionals, and staff.
• - Detail-oriented with good organizational and time management skills.
• - Ability to handle confidential information with integrity and professionalism.
• - Proficient in using basic computer software.
• - Willingness to learn, adapt, and contribute as part of a healthcare team.
• - Knowledge of healthcare regulations and privacy laws is an asset.

Additional Job Details (if applicable)

Remote Type Onsite Work Location 243-245 Charles Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system— we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.