Cookie Crew Member: Warm Cookies & Guest Experience

Insomnia Cookies; Columbia (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next?y

Flexible scheduling

Employee discount (free cookies!)

Growth opportunities into leadership

Job summary

Insomnia Cookies in Columbia, SC is seeking a friendly Cookie Crew Member to greet guests, bake and package warm cookies, and deliver great hospitality late into the night.

You’ll work in a fast-paced bakery, handle in-store and online orders, operate the register, and keep the kitchen clean and food-safe. Evening and weekend shifts are common, with opportunities for growth into Shift Leader and other bakery roles.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Customer service

Team player

Food safety

Education

High school diploma or equivalent

Tools

POS system

Job description

Insomnia Cookies in Columbia, SC is seeking a friendly Cookie Crew Member to greet guests, bake and package warm cookies, and deliver great hospitality late into the night.

You’ll work in a fast-paced bakery, handle in-store and online orders, operate the register, and keep the kitchen clean and food-safe. Evening and weekend shifts are common, with opportunities for growth into Shift Leader and other bakery roles.