Cookie Crew Member: Flexible Hours, Growth & Perks

Insomnia Cookies; Town of Ithaca (NY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount (free cookies!)

Growth opportunities into leadership

Job summary

Insomnia Cookies in Ithaca is seeking a friendly Cookie Crew Member to be the point of contact with customers and to bake warm cookies after late-night hours. You’ll work in a fast-paced bakery, handle in-store and online orders, and help create a memorable guest experience.

You’ll join a team that values hospitality, teamwork, and a passion for cookies, with evening and weekend shifts, flexible scheduling, and opportunities to grow within bakery leadership roles.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Greet guests with genuine hospitality and memorable interactions.
• Prepare, bake, and package warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Age 18+

Food safety certifications

Ability to perform essential functions

Job description

Insomnia Cookies in Ithaca is seeking a friendly Cookie Crew Member to be the point of contact with customers and to bake warm cookies after late-night hours. You’ll work in a fast-paced bakery, handle in-store and online orders, and help create a memorable guest experience.

You’ll join a team that values hospitality, teamwork, and a passion for cookies, with evening and weekend shifts, flexible scheduling, and opportunities to grow within bakery leadership roles.