Cookie Crew: Front-of-House & Fresh-Baked Cookies

Insomnia Cookies; Bismarck (ND); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability with growing company

Growth opportunities

Fun team environment

Employee discount and free cookies

Job summary

Insomnia Cookies in Bismarck, ND is opening this Summer. You will be the front-of-store point person, greeting guests, taking orders, and baking warm cookies with ice cream. You will also ensure accurate delivery packaging and friendly service both in store and over the phone.

The role combines customer service with baking duties in a fast-paced, team-oriented environment. Candidates should be 18+, able to lift up to 40 lb, and available nights/weekends/holidays.

Qualifications

• At least 6 months of experience in a customer service focused role preferred.
• Personable, genuine, outgoing demeanor.
• Customer service focused with a willingness to exceed guest expectations.
• Great communication, organizational, and math skills.

Responsibilities

• Greet guests entering the store and take orders.
• Explain menu items, answer clarifying questions, and confirm orders for accuracy.
• Provide a warm in-person and phone experience.
• Bake cookies to perfection and scoop ice cream.
• Package and send fast, warm, correct delivery orders.
• Handle cash and payments accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Greeting guests

Communication

Math skills

Lifting 40 lb

18+ years

Night/weekend/holiday shifts

Legally eligible to work in US

Job description

Insomnia Cookies in Bismarck, ND is opening this Summer. You will be the front-of-store point person, greeting guests, taking orders, and baking warm cookies with ice cream. You will also ensure accurate delivery packaging and friendly service both in store and over the phone.

The role combines customer service with baking duties in a fast-paced, team-oriented environment. Candidates should be 18+, able to lift up to 40 lb, and available nights/weekends/holidays.