Cookie Crew Associate — Flexible Shifts & Free Cookies

Insomnia Cookies; Conway (SC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability with a growing company

Growth/promotion opportunities

Fun, team environment

Employee discount and FREE COOKIES

Job summary

Insomnia Cookies is hiring for a Cookie Crew member at our Coastal Carolina store in Conway, SC. You will greet guests, take orders, explain menu items, and ensure orders are baked and delivered accurately with a friendly, personalized experience.

The role requires at least 6 months in customer service, strong communication, math skills, and the ability to lift up to 40 lb. Must be 18+ and able to work nights, weekends, and holidays in a fast-paced bakery environment.

Qualifications

• At least 6 months of experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Customer service focused with a willingness to exceed guest expectations.
• Great communication, organizational and math skills.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & over the phone.
• Bake our delicious cookies to perfection & a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and have no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

Skills

Customer service

Great communication

Math skills

Ability to lift up to 40 lb

Availability nights/weekends/holidays

18+ years old

Job description

Insomnia Cookies is hiring for a Cookie Crew member at our Coastal Carolina store in Conway, SC. You will greet guests, take orders, explain menu items, and ensure orders are baked and delivered accurately with a friendly, personalized experience.

The role requires at least 6 months in customer service, strong communication, math skills, and the ability to lift up to 40 lb. Must be 18+ and able to work nights, weekends, and holidays in a fast-paced bakery environment.