Cookie Crew

Insomnia Cookies; West Chicago (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a fun and dynamic team at a rapidly growing cookie brand! As a member of the Cookie Crew, you'll engage with customers, bake delicious cookies, and create a warm atmosphere in the store. This role offers flexible part-time hours, competitive pay, and a chance to grow within a beloved company. With a focus on excellent customer service and a passion for cookies, you'll be part of a unique experience that delights cookie lovers day and night. If you're outgoing and ready to bring joy to our customers, this opportunity is perfect for you!

Benefits

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Pet insurance

Excellent training

Job stability

Growth and promotion opportunities

Fun team environment

Qualifications

• Prior experience in a customer service role is preferred.
• Excellent communication and organizational skills are essential.

Responsibilities

• Greet guests and take their orders according to procedure.
• Bake cookies and ensure fast delivery of orders.
• Maintain cleanliness in the bakery.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Personable Demeanor

Ambitious Nature

Job description

As a member of the Cookie Crew at our new Taylor Street store located at 1335 W. Taylor St. Chicago, IL 60607, you are the ultimate Insomniac. You will be the point person at the front of the store for interacting with customers and will also be responsible for baking all of our delicious Warm and Fresh cookies.

SOME OF OUR SWEET PERKS:

• Market competitive hourly compensation
• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Provide a warm experience with a smile in person and over the phone
• Bake cookies to perfection and serve with a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately, avoiding shortages or overages
• Maintain cleanliness through cleaning and sanitizing the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service role is preferred
• Personable, genuine, and outgoing demeanor
• Ambitious nature
• Excellent communication and organizational skills
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years, our innovative bakery and delivery concept has grown into a cult brand loved by cookie enthusiasts who crave our warm, delicious cookies day and night. With over 300 stores worldwide, our flagship in Philadelphia, and expanding shipping and gifting options, we are revolutionizing the cookie game by truly "Imagining What’s Possible"!