Cookie Crew

Insomnia Cookies; DeKalb (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a rapidly growing and reputable company that values fun and teamwork! As part of a dynamic team, you will create memorable experiences for customers while ensuring efficient service. This role offers daily pay, paid vacation, and opportunities for growth in a supportive environment. If you have a passion for customer service and enjoy working in a lively atmosphere, this is the perfect opportunity for you. Embrace the chance to be part of an exciting team and contribute to a thriving bakery culture!

Benefits

Paid vacation and sick time off

Pet insurance

Daily pay

Growth and promotion opportunities

Qualifications

• At least 6 months of experience in a customer service focused role.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests and take their orders according to procedure.
• Ensure fast and correct delivery orders are packaged and sent out.
• Cleaning and maintaining the bakery.

Skills

Customer Service

Communication Skills

Organizational Skills

Math Skills

Job description

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Who We Are!

Core Values

• Pay rate: $15.00/hr.
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities:

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
3. Give each customer a warm experience with a smile in person & over the phone
4. Ensure fast, warm, and correct delivery orders are packaged and sent out
5. Handle cash and payments accurately and have no shortages or overages
6. Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States

About us:

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