Cookie Crew

Insomnia Cookies; Normal (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Insomnia Cookies, célèbre pour ses cookies chauds et délicieux, recherche un membre de l'équipe qui accueillera les clients avec le sourire et les aidera à passer leurs commandes. Vous jouerez un rôle central dans la création d'une expérience client exceptionnelle tout en vous amusant dans une ambiance de travail dynamique. Rejoignez une entreprise en pleine croissance offrant des opportunités de développement professionnel et divers avantages.

Benefits

Temps de congé payé

Assurance pour animaux de compagnie

Formation excellente

Ambiance de travail amusante

Petits biscuits gratuits

Opportunités de progression

Qualifications

• Expérience antérieure dans un rôle axé sur le service à la clientèle préférée.
• Démarche amicale et sincère.
• Doit avoir au moins 18 ans.

Responsibilities

• Accueillir les clients entrant dans le magasin et prendre leurs commandes.
• Préparer et emballer les commandes avec précision.
• Maintenir la propreté et l'hygiène de la boulangerie.

Skills

Service à la clientèle

Communication

Organisation

Job description

1 month ago Be among the first 25 applicants

• Pay rate: $15.00/hr
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
  
  
  
  
  
• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
  
  
  
  
  

As a member of the Cookie Crew at our Normal store located at 117 E. Beaufort Street Normal, IL 61761, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

• Pay rate: $15.00/hr
• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
  
  
  
  
  

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
  
  
  
  
  

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality, Food and Beverage Services, and Retail

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