Cookie Crew

Insomnia Cookies; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Cookie Crew member at a beloved bakery known for its warm, delicious cookies! In this exciting role, you'll greet customers, take orders, and create the perfect cookie experience. This position offers daily pay, paid time off, and unique perks like pet insurance and free cookies. With a commitment to customer satisfaction and a fun work environment, this is a fantastic opportunity to be part of a rapidly growing company that values its employees and fosters growth. If you love cookies and enjoy working in a lively team, this role is perfect for you!

Benefits

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Employee discount

Free cookies with every shift

Qualifications

• At least 6 months of experience in a customer service focused role.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests and take their orders according to procedure.
• Bake cookies to perfection and ensure fast delivery.
• Maintain cleanliness and organization of the bakery.

Skills

Customer Service

Communication Skills

Organizational Skills

Math Skills

Job description

3 weeks ago Be among the first 25 applicants

As a member of the Cookie Crew at our Greenwich Village store located at 116 MacDougal Street New York, NY 10012, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

• Who We Are!
• Insomnia Cookies Timeline
• Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Pay Rate: $15.50/hr
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Hospitality, Food and Beverage Services, and Retail