Cookie Crew

Insomnia Cookies; Nashville (TN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation

Pet insurance

Interactive training & mentorship

Employee discount and FREE COOKIES

Job summary

Insomnia Cookies is seeking energetic individuals to join their Cookie Crew at the new Nashville, TN location. The role emphasizes a customer service focused approach, where you'll interact with guests, take orders, and maintain the bakery.

Qualifications include at least 6 months in customer service, great communication skills, and the ability to lift up to 40 lbs. Enjoy flexible part-time schedules, daily pay, and great benefits including paid vacation and free cookies!

Qualifications

• At least 6 months experience in a customer service focused role is preferred.
• Personable, genuine, and outgoing demeanor.
• Willingness to exceed guest expectations.
• Must be able to lift up to 40 lbs.

Responsibilities

• Greet guests and take their orders per procedure.
• Help customers understand menu items and answer questions.
• Ensure fast and correct delivery of orders.
• Clean and maintain the bakery.

Skills

Customer service skills

Communication skills

Organizational skills

Mathematical skills

Job description

Insomnia Cookies is hiring Cookie Crew for our new Nashville, TN location.

Benefits

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery including other duties as assigned

Qualifications

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lbs of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States