Cookie Crew

Insomnia Cookies; Appleton (WI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay on Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Achievable growth/promotion opportunities

Employee discount and FREE cookies

Job summary

A popular late-night cookie company is seeking a Cookie Crew member for its Appleton store. The role involves greeting customers, baking cookies, and ensuring orders are handled accurately. Ideal candidates should have a customer service background and a friendly demeanor. Flexible part-time schedules are available with various perks.

Qualifications

• Prior experience in a customer service focused role - preferred.
• Personable, genuine, outgoing demeanor.
• Must be 18 years or older to be employed.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Bake our delicious cookies to perfection & a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.

Skills

Customer service

Communication skills

Organizational skills

Job description

Overview

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in Appleton, WI.

As a member of the Cookie Crew at our Appleton store, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also bake all of our awesome Warm and Delicious cookies as well!

Perks

• Flexible part-time work schedules
• Pay on Demand (why wait until the end of the week...get paid your earned wages at the end of the day!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills/Experience

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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