Cookie Crew

Insomnia Cookies LLC; Miami (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a rapidly growing late-night indulgence company as a member of the Cookie Crew! This exciting role involves not only baking delicious cookies but also providing exceptional customer service in a fun and dynamic environment. You'll be the face of the store, creating warm experiences for guests while ensuring their orders are perfect. With flexible schedules and great perks like daily pay and employee discounts, this is a fantastic opportunity for those looking to thrive in a vibrant team atmosphere. If you love cookies and enjoy working with people, this is the perfect job for you!

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth/promotion opportunities

Fun team environment

Employee discount

Free cookies with every shift

Qualifications

• 6+ months of customer service experience preferred.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests and take orders while ensuring accuracy.
• Bake cookies and prepare delivery orders correctly.
• Maintain cleanliness and sanitation in the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Math skills

Personable demeanor

Education

High school diploma or equivalent

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Wynwood, FL location! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

1. Who We Are!
2. Insomnia Cookies Timeline
3. Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States