Cookie Crew

Insomnia Cookies LLC; Lexington (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a vibrant team at a rapidly growing cookie company where you will be the face of the store, delighting customers with warm, delicious cookies and a friendly smile. As a member of the Cookie Crew, you'll engage with guests, take orders, and ensure every cookie is baked to perfection. Enjoy flexible part-time hours, a fun work environment, and the opportunity for growth in a company that values its employees. If you have a passion for customer service and a love for cookies, this is the perfect opportunity for you to thrive and be part of something sweet!

Benefits

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Excellent training

Job stability

Growth/promotion opportunities

Fun team environment

Qualifications

• Prior experience in customer service is preferred.
• Must be 18 years or older to apply.

Responsibilities

• Greet guests and take orders with a smile.
• Bake cookies and ensure accurate delivery.
• Maintain cleanliness of the bakery.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Personable Demeanor

Ability to Work Nights/Weekends

Education

High School Diploma or Equivalent

Job description

As a member of the Cookie Crew at our Lexington store located at 433 Jersey St Lexington, KY 40508, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies!

SOME OF OUR SWEET PERKS:

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly Imagining What’s Possible!