Cookie Crew

Insomniacookies; Kent (OH); On-site; USD 13,776 - 19,286; Part time

Benefits offered by this job

Pay rate $12.00/hr

Flexible schedules

Free cookies

Employee discount

Pet Insurance

Paid time off

Excellent training

Growth opportunities

Fun team environment

Job summary

Insomniacookies is hiring for a Cookie Crew member at our Kent, OH store. You’ll greet guests, take orders, and help bake our Warm and Delicious cookies.

This part-time, on-site role requires 18+, ability to work nights, weekends and holidays, and a customer-service mindset. We offer $12/hour, flexible schedules, free cookies, employee discount, PTO, and training in a fun team environment.

Qualifications

• Prior experience in a customer service focused role - preferred.
• Personable, genuine, outgoing demeanor.
• Ambitious nature.
• Great communication and organizational skills.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & over the phone.
• Bake our delicious cookies to perfection & a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and have no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

Skills

Customer service

Communication

Organizational skills

Ambitious

Outgoing personality

Job description

As a member of the Cookie Crew at our Kent store located in 295 S Water Street Kent OH 44240, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Pay and Benefits

• Pay Rate: $12.00/hr
• Flexible part‑time work schedules
• Free cookies & Employee Discount
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States