Cookie Crew

Insomnia Cookies; Jonesboro (AR); On-site; USD 15,153 - 19,286; Part time

Benefits offered by this job

Flexible part-time schedules

Paid vacation and sick time

Pet insurance

Training & mentorship

Job stability

Growth opportunities

Team environment

Free cookies

Job summary

Insomnia Cookies in Jonesboro, AR is hiring a Cookie Crew member at our brand new bakery. You’ll greet guests, take and confirm orders, help customers understand the menu, and bake warm, delicious cookies for delivery and in-store service.

We value friendly, reliable team players who can lift up to 40 lb, work nights, weekends and holidays, and provide a great guest experience. Perks include flexible part-time schedules, paid time off, pet insurance, training, growth opportunities, and free

Qualifications

• Minimum 6 months in customer service
• Outgoing and friendly demeanor
• Legally eligible to work in the United States
• Able to work nights, weekends, holidays

Responsibilities

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person and over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Skills

Customer service

Communication

Lifting 40 lb

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Jonesboro, AR location! This brand new bakery will be located at 1009 Canera Drive, Suite 139B, Jonesboro, AR 72405.

As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Cookie Crew Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person and over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Sweet Cookie Crew Perks

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!