Cookie Crew

Insomniacookies; Huntington (WV); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time

Pet insurance

Interactive training & mentorship

Job stability

Promotion opportunities

Exciting team environment

Employee discount and free cookies

Job summary

Insomniacookies is hiring a Cookie Crew Member for our new store in Huntington, WV. You will interact with customers, take orders, and bake warm cookies to perfection.

We're looking for someone with customer service experience, great communication skills, and a vibrant personality. Enjoy perks like flexible part-time schedules, daily pay, and free cookies at every shift. Join our fun and exciting team as we revolutionize the cookie experience!

Qualifications

• At least 6 months in a customer service role preferred.
• Personable and outgoing demeanor.
• Must lift up to 40 lbs.
• Must be 18 years or older.

Responsibilities

• Greet guests and take orders accurately.
• Answer customer questions about the menu.
• Bake cookies and serve ice cream.
• Package delivery orders correctly.
• Maintain cleanliness in the bakery.

Skills

Customer service focus

Communication skills

Organizational skills

Math skills

Job description

Cookie Crew Member – Huntington, WV

As a member of the Cookie Crew at our new Huntington, WV store located at 1544 3rd Avenue, Huntington, WV 25701, you will be the person at the front of the store interacting with customers and baking the warm and delicious cookies.

SWEET COOKIE CREW PERKS

• Flexible part‑time work schedules
• Pay‑on‑Demand (get paid daily for shift earnings)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment
• Employee discount and FREE COOKIES with every shift

RESPONSIBILITIES

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & serve a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Clean, sanitize, and maintain the bakery

DESIRED SKILLS & EXPERIENCE

• At least 6 months of experience in a customer service focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lbs. boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us: Insomnia Cookies was founded in a college dorm room by then‑student, Seth Berkowitz. Fast forward 20 years, and our innovative bakery + delivery concept has become a cult brand known for its warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!