Cookie Crew

Insomnia Cookies; Charlotte (NC); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a growing, reputable company known for its warm cookies and late-night delivery! As a member of the Cookie Crew, you'll create a friendly experience for customers while baking delicious cookies and serving them with a smile. With flexible part-time schedules and opportunities for growth, this role is perfect for those who thrive in a fun, exciting team environment. Enjoy sweet perks like paid vacation, employee discounts, and even FREE COOKIES with every shift! Don't miss your chance to be part of this innovative bakery and delivery concept.

Benefits

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick leave

Pet insurance options

Interactive training & mentorship

Job stability

Opportunities for growth and promotion

Fun team environment

Employee discounts

FREE COOKIES with every shift

Qualifications

• Must be 18 or older and legally authorized to work in the U.S.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greet guests and take their orders promptly.
• Bake cookies and package delivery orders accurately.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer service experience

Strong communication skills

Organizational skills

Outgoing personality

Motivation

Education

High school diploma or equivalent

Job description

Join Our Cookie Crew at Insomnia Cookies!

As a member of the Cookie Crew at our South End store located at 2116 Hawkins Street, Suite 103 Charlotte, NC 28203, you will be the ultimate Insomniac. You will serve as the main point of contact at the front of the store, interacting with customers, and baking our delicious cookies!

Check out our content videos to learn more about us!

Who We Are!

Insomnia Cookies Timeline

Core Values

Sweet Perks of Working with Us:

• Flexible part-time schedules
• Pay-on-Demand — get paid daily for your shift earnings from the day before
• Paid vacation and sick leave
• Pet insurance options
• Interactive training & mentorship
• Job stability with a growing, reputable company
• Opportunities for growth and promotion
• Fun, exciting team environment
• Employee discounts and FREE COOKIES with every shift!

Responsibilities:

• Greet guests promptly and take their orders according to procedure
• Assist customers with menu items and ensure order accuracy
• Create a warm, friendly experience both in person and over the phone
• Bake cookies to perfection and scoop ice cream as needed
• Package and send out fast, warm, correct delivery orders
• Handle cash and payments accurately, avoiding shortages or overages
• Maintain cleanliness and sanitation of the bakery

Desired Skills & Experience:

• Customer service experience preferred
• Personable, genuine, and outgoing personality
• Ambitious and motivated
• Strong communication and organizational skills
• Must be 18 or older
• Availability to work nights, weekends, and holidays
• Legally authorized to work in the U.S.

About Us:

Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has grown into a global brand with over 300 stores. We’re known for our warm cookies and late-night delivery, revolutionizing the cookie game with our innovative bakery + delivery concept. Join us and be part of the sweet success!

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