Cookie Crew

Insomnia Cookies LLC; Bala Cynwyd (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join Insomnia Cookies as a member of the Cookie Crew in Bala Cynwyd, where you'll engage with customers and bake delicious cookies. Enjoy flexible part-time work schedules, free cookies, and a fun team environment with opportunities for growth in a rapidly expanding company.

Benefits

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Pet insurance for your furry loved ones

Excellent training

Job stability with a rapidly growing company

Achievable growth/promotion opportunities

Fun, exciting team environment

Qualifications

• Prior experience in a customer service focused role preferred.
• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests entering the store and take their orders.
• Bake cookies and ensure delivery orders are packaged correctly.
• Maintain cleanliness and sanitation in the bakery.

Skills

Communication

Organizational Skills

Customer Service

Job description

As a member of the Cookie Crew at our Bala Cynwyd store located at 199 W City Avenue Bala Cynwyd, PA 19004, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!