Cookeville Restaurant Manager

Chili's; Cookeville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Chili's in Cookeville, Tennessee seeks a passionate Manager who excels in hospitality and teamwork. This role is pivotal in ensuring a great Guest experience and fostering strong relationships among Team Members. You will lead a team through energetic shifts while achieving top business outcomes.

The ideal candidate thrives in a fast-paced environment and possesses multitasking skills. Join us to create memorable experiences for our Guests while growing your career at Chili's.

Responsibilities

• Ensure a great Guest experience.
• Role model and hold Team Members accountable to operational and quality standards.
• Identify root cause of issues while being self-reflective and holding yourself accountable.
• Foster open communication between Team Members and Management.
• Influence Team Member behaviors by championing change and restaurant initiatives.
• Lead with heart and mind.
• Drive business results by utilizing Chili's systems to effectively control costs.
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
• Hire, train, retain, and develop Team Members.
• Drive Guest engagement while developing relationships within the community.
• Understand and practice safe food handling procedures.

Skills

Dependable team player

Fast-paced work preference

Great multitasking skills

Job description

Role Overview

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win‑together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high‑energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self‑reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

About You

• Dependable team player
• Prefers to work in a fast‑paced environment
• Great multitasking skills