Cook II / Line Cook

Hornblower Group; Chicago (IL); On-site; USD 22,000 - 36,000; Full time

Job summary

Hornblower Group in Chicago is seeking a Cook II to join our onboard culinary team. You will assist with food preparation, follow recipes, and help ensure high standards of taste and safety for guests and crew.

The role requires at least two years of kitchen experience, a high school diploma, and the ability to work in a fast-paced, sometimes warm environment aboard a vessel. You will cooperate with the culinary team and maintain proper food storage and sanitation.

Qualifications

• At least two years of kitchen experience preferred.
• Must be able to work in a fast-paced kitchen environment.
• Demonstrates a service-oriented approach and attention to cleanliness.

Responsibilities

• Provide exceptional hospitality to coworkers and guests.
• Collaborate with the culinary team to ensure precise food preparation.
• Work efficiently in a fast-paced kitchen, managing multiple orders.
• Maintain attention to detail to meet quality and taste standards.
• Handle leftovers properly and store them as per standards.
• Adhere to food safety and sanitation regulations.
• Engage in skill development and teamwork to improve techniques.
• Maintain uniform and grooming in line with appearance standards.
• Willing to perform additional duties as assigned.

Skills

Kitchen experience

Customer service

Food safety

Physical endurance

Team collaboration

Education

High school diploma or equivalent

Job description

Hornblower Groupis a global leader in experienceand transportation.Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels.Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary

A successful Cook II is competent in food preparation and the production process. Contributes to general kitchen tasks such as receiving and storing provisions. A skilled cook is hospitable to coworkers and guests and operates safely and responsibly.

Duties And Responsibilities

• Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system (RSS).
• Collaborate with the culinary team, including sous chefs and other line cooks, to ensure precise and efficient food preparation according to established recipes and standards.
• Work efficiently and effectively in a fast-paced kitchen environment, managing multiple orders simultaneously while adhering to established cooking times.
• Maintain attention to detail in all food preparation stages, ensuring that each dish meets our rigorous quality and taste standards.
• Manages leftover foods correctly; cover, label, date, and accurately store according to company standards.
• Adhere strictly to food safety and sanitation regulations, maintaining a clean and organized kitchen workspace.
• Embrace opportunities for skill development and learning, working collaboratively with the team to continually improve culinary techniques and knowledge.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Additional job duties as assigned.

Requirements & Qualifications

• At least two (2) year previous kitchen experience preferred
• High school diploma or equivalent preferred
• Energetic and enthusiastic personality essential
• Must possess a service orientation – actively looking for ways to help others.
• Will work for extended periods without sitting
• The nature of the work may be strenuous, and the work environment may be warm
• Required to lift and move heavy items such as cases of provisions and large containers of prepared foods
• Will be required to be available for work on all major holidays
• Must meet minimum state age requirements

Physical Requirements

• Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway.
• Ability to stand and walk for extended periods, frequently throughout a shift.
• Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
• Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 pounds independently.
• Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions as required in food service and hospitality operations.
• Ability to respond quickly and effectively during normal operations, guest service situations, and emergency procedures.
• Ability to safely work in a fast-paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.
• Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.
• Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.
• Successfully complete vessel-specific safety and emergency training.
• Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.

Work Environment

• Work is performed primarily onboard a Coast Guard-inspected passenger vessel, with duties split between dining, service, storage, galley-adjacent, and administrative areas.
• Position requires regular movement throughout multiple decks and may involve occasional exposure to outdoor marine environments, including heat, humidity, rain, wind, and sunlight.
• Must be able to safely perform duties while the vessel is docked or underway.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.