Cook I

Hornblower Group; Norfolk (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hornblower Group is seeking a Cook I for an aboard dining experience on our scenic passenger vessel. You will join a team delivering memorable guest experiences, maintaining buffet areas, and assisting galley operations with appropriate food presentation and service.

The role requires culinary enthusiasm, the ability to work nights, weekends, and holidays, and a strong commitment to safety and teamwork in a fast-paced environment.

Qualifications

• Previous kitchen or culinary experience preferred.
• High School Diploma or equivalent preferred.
• Energetic, dependable, and team-oriented attitude.
• Ability to take direction and work well under supervision.
• Strong communication and service skills.
• Ability to work efficiently in a fast-paced environment.
• Comfortable standing for extended periods and performing physical tasks.

Responsibilities

• Provide friendly and efficient hospitality to guests and coworkers following RESPECT service standards.
• Maintain and replenish buffet areas to ensure food quality, freshness, and presentation.
• Rotate food properly and monitor freshness standards.
• Read and follow ticketing systems to deliver food accurately.
• Prepare, portion, arrange, and garnish hot and cold food items.
• Deliver food promptly from the galley to dining areas.
• Assist with daily galley cleaning, including equipment, surfaces, and floors.
• Follow food safety, sanitation, and service standards.
• Maintain a professional appearance and support additional duties as assigned.

Skills

Culinary experience

Teamwork

Food safety

Customer service

Education

High School Diploma

Job description

Cook I - Bring Your Culinary Skills Aboard!

City Cruises (Spirit of Norfolk!)

Schedule: Shifts include nights, weekends, and holidays based on business demands. Schedule variations will be communicated in advance.

Position Summary

Do you enjoy creating great food and being part of a team that delivers memorable guest experiences? Join our crew as a Cook I aboard our scenic passenger vessel and help keep buffet and galley operations running smoothly while guests enjoy unforgettable dining experiences and skyline views.

What You'll Do

• Provide friendly and efficient hospitality to guests and coworkers following our RESPECT service standards.
• Maintain and replenish buffet areas to ensure food quality, freshness, and presentation.
• Rotate food properly and monitor freshness standards.
• Read and follow ticketing systems to deliver food accurately.
• Prepare, portion, arrange, and garnish hot and cold food items.
• Deliver food promptly from the galley to dining areas.
• Assist with daily galley cleaning, including equipment, surfaces, and floors.
• Follow food safety, sanitation, and service standards.
• Maintain a professional appearance and support additional duties as assigned.

What We’re Looking For

• Previous kitchen or culinary experience preferred.
• High School Diploma or equivalent preferred.
• Energetic, dependable, and team-oriented attitude.
• Ability to take direction and work well under supervision.
• Strong communication and service skills.
• Ability to work efficiently in a fast-paced environment.
• Comfortable standing for extended periods and performing physical tasks.
• Ability to lift and move food supplies, containers, and provisions.
• Must meet minimum state age requirements.
• Availability to work nights, weekends, and holidays.

The Experience

This is not your typical kitchen role. Work aboard a unique waterfront venue while helping create memorable dining experiences for guests. The role requires comfort working in a warm, fast-paced kitchen environment, standing for extended periods, lifting heavy items, and completing vessel safety requirements.

Bring your energy, passion for food, and teamwork to the waterfront. Join our crew and help make every cruise an unforgettable experience!

#CityCruisesUS

Hornblower Group is a global leader in experienceand transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.