Cook-Food Service

WVU Medicine Princeton Community Hospital; Princeton (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading healthcare provider as a Food Service Worker in Princeton, WV. You will be responsible for providing meal services to patients, ensuring their satisfaction and dietary needs are met. This role involves direct interaction with patients, assembling trays, and maintaining cleanliness in the kitchen environment. Ideal candidates will have strong communication skills and a valid Food Service Worker Permit. If you are passionate about food service and patient care, apply today!

Qualifications

• Valid Food Service Worker Permit required.
• Obtain ServSafe certification within 90 days of hire.

Responsibilities

• Provide meal service for patients and obtain menu selections.
• Assemble and deliver patient trays while ensuring cleanliness.
• Communicate with patients regarding meal options.

Skills

Communication

Computer skills

Telephone skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.

Provides meal service for patients, including obtaining menu selections from patients in person or via the facility's ordering system. Assembles, delivers, retrieves, and cleans patient trays and prepare menu items.

For West Virginia Locations:

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Valid Food Service Worker Permit (FSWP) from the local health department prior to starting OR obtain a Temporary FSWP no later than the first worked day and a permanent FSWP within 1 week of start date or next available class.
  
  

For Ohio locations:

Education, Certification, And/Or Licensure

• Obtain a ServSafe Person In Charge certification within 90 days of hire.
  
  

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• High school diploma or equivalent.
  
  

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Answer patient phone calls in a courteous manner following established standards.
• Use current systems to obtain necessary patient information and to accurately process requested menu items following established procedures.
• Communicate with patient to share meal options and obtain meal selections.
• Compare patient menu selections with the diet order and make any adjustment to the selections as needed.
• Assemble patient tray with selected menu items and deliver meal trays to patients within guidelines for timeliness. Retrieves patient meal trays within a reasonable timeframe.
• Checks trays for missing items and intervenes to correct. Maintains supply of condiments on cart
• Follows department procedure for the missed meal reports including alerting nursing.
• Follows delivery standards including hand sanitization, infection control requirements, two patient identifiers, AIDET and key phrases. Alerts nursing if patient is not properly positioned to begin eating or otherwise appears to need assistance.
• Documents information required for ordered calorie counts.
• Monitors new patients for knowledge of room service, gives menu and explains as needed.
• Communicates clearly with tray line and production personnel regarding patient special requests (follow-ups on any unusual requests) to meet patient needs.
• Maintains established standard of cleanliness in work area and patient area.
• Assist with the room service assembly or other areas of food service as needed.
  
  

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to push fully loaded tray cart (approx. 250 lbs.).
• Ability to stand for extended periods of time.
  
  

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires patient interaction with some conditions/appearance that may be distressing.
• Enter isolation precaution patient rooms with proper protective equipment.
• Kitchen environment that is often noisy.
  
  

Skills And Abilities

• Ability to understand written and oral communication.
• Computer skills - know how to use basic computer components (keyboard, mouse, tablet) and basic computer applications such as Microsoft word.
• Telephone skills - know how to use speaker phones, headsets, and telephone etiquette.
  
  

Additional Job Description

Scheduled Weekly Hours:

40

Exempt/Non-Exempt

Shift:

United States of America (Non-Exempt)

Company

PCH Princeton Community Hospital

Cost Center

600 PCH Dietary

Address

122 12th Street

Princeton

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.