Cook

Novant Health; Wilmington (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Novant Health is seeking a food service team member to support production for patients, the cafeteria, and catered events. You will work under supervision with a focus on accuracy, safety, and timely service.

The role requires preparation, portioning, and maintenance of clean workspaces, with emphasis on teamwork, compassion, and patient satisfaction. High school diploma or GED is preferred, plus vocational training in food production and prior food service experience.

Qualifications

• High School Diploma or GED, or equivalent.
• Vocational training in food production preferred.
• Two years of experience in restaurant or institutional food service preferred.

Responsibilities

• Meet or exceed established Standards of Performance daily.
• Prepare assigned menu items according to forecasts and recipes.
• Wash, prep, and slice meats and vegetables using standard equipment.
• Combine ingredients and cook hot or cold foods using ovens, fryers, and refrigerators.
• Portion items according to recipes and production sheets.
• Clean machinery and work area according to cleaning schedules.
• Store food items and cleaning chemicals per department procedures.
• Demonstrate positive interpersonal relations and teamwork.
• Maintain and promote customer satisfaction.
• Maintain attendance per company policy.
• Demonstrate ownership, teamwork, communication, and compassion.

Skills

Food preparation

Knife handling

Food safety

Teamwork

Interpersonal skills

Education

High School Diploma or GED

Vocational / Technical training in food production

Job description

What We Offer

Works under the supervision of the Food Service Production Coordinator or Chef and responsible for the production of assigned menu items for patients, cafeteria, and catered meals.

What You'll Do

• Demonstrates a daily commitment to meeting or exceeding the established Standards of Performance.
• Prepares assigned menu items for patient, cafeteria, and catered meals according to forecasted quantities and standardized recipes.
• Cleans and prepares fresh meats and vegetables by washing, peeling, slicing, etc., using equipment such as peelers, slicers, knives, etc.
• Combines ingredients and cooks into finished food items such as hot/cold foods using equipment such as ovens, fryers, refrigerators, etc.
• Portions menu items according to recipes and production sheets.
• Cleans machinery and work area according to established cleaning schedules.
• Stores food items and cleaning chemicals according to department procedures.
• Demonstrates positive interpersonal relations in dealing with all members of the team.
• Maintains and promotes customer satisfaction.
• Maintains and adjusts personal schedule to enhance team performance.
• Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
• Maintains good attendance per Novant Attendance Policy

What We're Looking For

• Education: High School Diploma or GED, preferred. High school diploma or equivalent.
  • Vocational / Technical, preferred. Vocational training in food production.
• Experience: Two years in restaurant or institutional food service, preferred.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.