COO - Student Housing & Growth Operations Leader

Washington Intern Student Housing (WISH); Washington (District of Columbia); On-site; USD 140,000 - 200,000; Full time

Job summary

Washington Intern Student Housing (WISH) in Washington, DC, seeks a COO to lead daily operations across properties and residential life services.

You will oversee housing assignments, facilities, maintenance, and student programs, work with senior leadership on plans, budgets, and KPIs, and mentor operations teams. This on-site role requires strong leadership, strategic thinking, and excellent communication with partner schools and vendors to ensure safe, efficient housing.

Qualifications

• Proven leadership experience overseeing cross-functional teams.
• Excellent communication and interpersonal skills.
• Experience in student housing, hospitality, property management, or higher education services is beneficial.
• Bachelor’s degree in Business Administration, Management, Finance, or related field; advanced degree preferred.

Responsibilities

• Manage day-to-day operations across properties and residential life services.
• Oversee housing assignments, facilities, maintenance, and community programs.
• Partner with senior leadership to develop and implement business plans, optimize processes, and align operations with growth.
• Oversee budgeting and financial performance related to operations and monitor KPIs.

Skills

Leadership

Strategic planning

Operational management

Communication

Staff development

Education

Bachelor’s degree in Business Administration or related field

Advanced degree preferred

Job description

Washington Intern Student Housing (WISH) in Washington, DC, seeks a COO to lead daily operations across properties and residential life services.

You will oversee housing assignments, facilities, maintenance, and student programs, work with senior leadership on plans, budgets, and KPIs, and mentor operations teams. This on-site role requires strong leadership, strategic thinking, and excellent communication with partner schools and vendors to ensure safe, efficient housing.