COO, Insurance Operations — Hybrid Leadership

Hartz Search; Danville (PA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Geisinger in Danville, PA seeks a Chief Operating Officer, Insurance Operations to lead the operational strategy and execution for Geisinger Insurance Operations, including Health Plan, Indemnity, and Quality Operations. The role reports to executive leadership and guides Customer Service, Claims, and Membership functions.

Candidates should have 10+ years in healthcare leadership, with a strong focus on governance, budget forecasting, and cross-functional collaboration in a large healthcare

Qualifications

• Bachelor's degree required.
• Minimum of 10 years of healthcare experience.
• Minimum of 10 years of progressive leadership experience.

Responsibilities

• Deliver the full portfolio of GIO operational initiatives and drive process/system changes.
• Provide vision and leadership for Customer Service, Claims, and Membership operations.
• Oversee HR function and regulatory compliance for GIO.
• Lead strategic planning, resource prioritization, budgeting, and communications.
• Advance self-service capabilities for Members, Providers, and Employer Groups.

Skills

Healthcare leadership

Operations management

Strategic planning

Regulatory compliance

Team leadership

Education

Bachelor's degree

Job description

Geisinger in Danville, PA seeks a Chief Operating Officer, Insurance Operations to lead the operational strategy and execution for Geisinger Insurance Operations, including Health Plan, Indemnity, and Quality Operations. The role reports to executive leadership and guides Customer Service, Claims, and Membership functions.

Candidates should have 10+ years in healthcare leadership, with a strong focus on governance, budget forecasting, and cross-functional collaboration in a large healthcare