COO: Driving Community Impact & Operations Excellence

ADP, Inc.; Lancaster (Lancaster County); On-site; USD 180,000 - 200,000; Full time

Benefits offered by this job

401(k) match

Paid holidays

Parental leave

Professional development

Bonus opportunity

Job summary

HDC MidAtlantic seeks a Chief Operating Officer to translate the organization’s mission into daily action. Based in Lancaster, PA, the COO will lead cross-functional operations, drive the annual work plan, and foster a welcoming, high-performing culture.

Reporting to the President & CEO, this role ensures operational resilience and resident-centered growth across departments. The ideal candidate has a bachelor’s degree and at least 10 years in affordable housing or related fields, with proven

Qualifications

• Bachelor’s degree required; 10+ years in affordable housing or related field preferred.
• Strong strategic thinking and analytical abilities; capacity to lead cross-functional teams.

Responsibilities

• Translate mission and vision into execution; report to President & CEO.
• Lead cross-functional operations; drive annual work plan and KPI dashboards.
• Oversee daily operations; manage Executive Leadership Team; ensure cross-departmental integration.

Skills

Strategic leadership

Program management

Communication

Teamwork

MS Office

Education

Bachelor's degree

10 years affordable housing experience

Job description

HDC MidAtlantic seeks a Chief Operating Officer to translate the organization’s mission into daily action. Based in Lancaster, PA, the COO will lead cross-functional operations, drive the annual work plan, and foster a welcoming, high-performing culture.

Reporting to the President & CEO, this role ensures operational resilience and resident-centered growth across departments. The ideal candidate has a bachelor’s degree and at least 10 years in affordable housing or related fields, with proven