COO & Cofounder — Strategic Operations Leader (Remote)

Aleet; United States; Remote; USD 135,000 - 165,000; Full time

Job summary

ALEET, a private-driver platform, seeks a Chief Operating Officer / Cofounder to own the Operations Unit and oversee the human operating layer of the company. The role focuses on onboarding chauffeurs/providers, coordination, and day-to-day service operations while maintaining a high level of customer service.

This is a senior position reporting to the CEO with executive leadership responsibility. Remote within the United States with compensation starting at $150,000 per year and potential

Qualifications

• Extensive operations management experience.
• Strong people leadership and decision-making skills.
• Experience in transportation, hospitality, or logistics is a plus.

Responsibilities

• Own and oversee the Operations Unit and human operating layer.
• Manage onboarding of chauffeurs/providers and ongoing coordination.
• Handle customer service issues requiring human judgment and escalations.
• Oversee day-to-day service operations and performance.
• Develop operations talent and plan for scaling as the company grows.
• Coordinate with CEO, CTO, CMO and executive leadership on strategic execution.

Job description

ALEET, a private-driver platform, seeks a Chief Operating Officer / Cofounder to own the Operations Unit and oversee the human operating layer of the company. The role focuses on onboarding chauffeurs/providers, coordination, and day-to-day service operations while maintaining a high level of customer service.

This is a senior position reporting to the CEO with executive leadership responsibility. Remote within the United States with compensation starting at $150,000 per year and potential