COO

Discovery; Greeley (CO); On-site; USD 252,000 - 471,000; Full time

Benefits offered by this job

Coaching

Flexible freelance rhythm

Job summary

Discovery in Greeley, CO is seeking a freelance Chief Operating Officer with a strong Customer Service background and Active Listening skills. You will keep records, systems, and files organized, absorb context quickly, and hold local vendors to the standards we promise our users while shipping despite ambiguity.

Approximately $252,000 to $471,000 annually on a freelance basis, with coaching, coverage, and a flexible rhythm to support growth and loyalty.

Qualifications

• A CO work history, or strong reasons you'll thrive here anyway.
• Hands-on familiarity with Growth Mindset, sharpened by Active Listening side projects.
• Professionalism, integrity, and discretion with sensitive information.
• Enough Growth Mindset to be dangerous, enough Active Listening to be trusted.
• Real Active Listening chops, plus the Attention to Detail curiosity to keep growing.
• Equal parts Customer Service depth and Active Listening curiosity
• A point of view on Discovery's space, sharpened by your own reading.

Responsibilities

• Keep records, systems, and shared files organized and up to date
• Absorb context quickly and start contributing sooner
• Hold Greeley vendors to the standard we promised our users
• Make peace with heads-down-and-happy ambiguity and ship anyway
• Drive measurable improvements within your area of responsibility
• Monitor work quality and flag issues before they escalated
• Keep the CO engine running while you rebuild parts of it

Skills

Growth Mindset

Active Listening

Customer Service

Attention to Detail

Discretion

Job description

We don't need a COO who knows everything, just one who knows Customer Service and isn't afraid of Active Listening, here at Discovery. Take stock: $252,000 - $471,000, freelance, 16 years of Analytical Thinking, and a c-level title that grows teeth as you prove yourself.

Key Responsibilities

• Keep records, systems, and shared files organized and up to date
• Absorb 17 of context fast and start contributing sooner
• Hold Greeley vendors to the standard we promised our users
• Make peace with heads-down-and-happy ambiguity and ship anyway
• Drive measurable improvements within your area of responsibility
• Monitor work quality and flag issues before they escalated
• Keep the CO engine running while you rebuild parts of it

What You'll Bring

• A CO work history, or strong reasons you'll thrive here anyway
• Hands-on familiarity with Growth Mindset, sharpened by Active Listening side projects
• Professionalism, integrity, and discretion with sensitive information
• Enough Growth Mindset to be dangerous, enough Active Listening to be trusted
• Real Active Listening chops, plus the Attention to Detail curiosity to keep growing
• Equal parts Customer Service depth and Active Listening curiosity
• A point of view on Discovery's space, sharpened by your own reading

What sets Discovery apart is a values-led team in Greeley that treats every customer like a partner. We keep the Greeley, CO office quiet on Wednesdays so deep Customer Service work actually gets a fighting chance.

The offer reads $252,000 - $471,000, plus the soft stuff that hard-wins loyalty: coaching, coverage, and a flexible freelance rhythm.

Confirmed active this hour for the Greeley, CO crew, no waiting list.