COO

Hamilton Barnes ?; Des Moines (IA); On-site; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic COO to spearhead its analytics strategy in the ISP & MSP space. This pivotal role involves collaborating with global business stakeholders to translate challenges into data-driven solutions, ensuring operational excellence and a superior customer experience. The ideal candidate will possess over 15 years of experience in leading ISP or MSP providers, demonstrating a strong ability to drive data-informed decisions. Join a forward-thinking organization that values innovation and teamwork, and take the lead in transforming data into actionable insights that elevate business performance.

Qualifications

• 15+ years experience in leading ISP or MSP providers.
• Proven track record in data-driven decision-making.

Responsibilities

• Lead high-performing teams to achieve business objectives.
• Drive projects and enhance operational efficiency.

Skills

Leadership

Data-driven decision-making

Customer engagement

Process-driven operations

Job description

We are hiring for a COO whose primary responsibility will be to lead and drive the organization's analytics strategy and develop its capabilities within the ISP & MSP space.

What You Can Expect in This Role

• The ideal candidate will engage in collaborative efforts with business stakeholders across all business functions globally to gain a deep understanding of their challenges, identify potential opportunities, and effectively translate business requirements into data-driven analytics solutions.
• You will be required to be Process Driven, Drive Operations and be customer facing.
• Facilitate the transition of the team from a start-up environment to a Nationwide competitor in the Connectivity space.

Responsibilities

• Leading high performing teams
• Participating in driving projects and people.

Qualifications

• Minimum of 15 years of experience in leading ISP OR MSP Provider, with a demonstrated track record of successfully collaborating with business teams to drive data-driven decision-making.

This role will play a vital role in converting data into valuable insights that inform business decisions, optimize operational efficiency, and elevate the customer experience. If you're ready to lead a high performing team primarily based in the USA, apply with your updated resume.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting