Conversion Lead

San Jose Arena Management; San Jose (CA); On-site; USD 35,000 - 39,000; Part time

Benefits offered by this job

401K options

Ticket discounts

Complimentary tickets

Professional development

Job summary

Sharks Sports and Entertainment, LLC seeks a Conversion Lead to manage the transformation of the SAP Center and Tech CU Arena for hockey games, concerts, and events. The role requires hands-on leadership, strong organization, and supervision of a team to ensure smooth transitions between events.

The position involves directing load-ins/outs, coordinating equipment setup, and maintaining safety standards. Evening, weekend, and holiday hours are expected as events dictate.

Qualifications

• Experience in event setup, venue conversion, or related field.
• Ability to work unusual hours including evenings, weekends, holidays.
• Excellent verbal and written communication; ability to give clear instructions.

Responsibilities

• Lead teams/vendors on overnight conversion needs for timely event setup.
• Delegate workload and keep staff updated on changes.
• Oversee load-ins/outs to meet event requirements.
• Prepare and operate flooring, chairs, walls, barricades, staging, tables, and equipment.
• Operate heavy equipment (Forklift) under OSHA specifications.
• Maintain a safe work environment and inform staff of schedules and orders.
• Address issues during conversions and implement timely solutions.

Skills

Leadership

Staff management

Safety compliance

Forklift operation

Job description

TITLE: Conversion Lead

POSITION TYPE: Part-Time/ Full-Time, Non-Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: SAP Center and Tech CU Arena

REPORTS TO: Senior Manager, Conversion and Rink Operations

POSTING DATED: September 21, 2026 through September 25, 2026

HOURLY PAY: $25.13-$28.37 per hour (SEIU Local 1877- Salary Schedule)

Position Overview

The Conversion Lead will be responsible for assisting in overseeing and managing the transformation of our multi-purpose arena to accommodate a variety of events, including hockey games, concerts, and special events. This role requires a hands-on leader with exceptional organizational skills, the ability to manage a team effectively, and a strong commitment to safety and efficiency. The Conversion Lead will play a crucial role in ensuring smooth and timely transitions between events, contributing to the overall success of our venue operations.

Essential Duties and Responsibilities

• Lead the team/vendors on overnight conversion needs for timely and accurate event setup.
• Delegate workload to staff and keep them updated on changes.
• Act as a lead on load-ins/outs to ensure event requirements are met.
• Participate in all aspects of the conversion process in preparation for events, including setting up and tearing down of flooring, portable chairs, operable walls, barricades, staging, tables, and other furnishing and equipment.
• Operate heavy equipment (Forklift) under OSHA specifications.
• Maintain a safe work environment, ensuring staff is well informed on event schedules and work orders.
• Report irregularities, discrepancies, damage, and loss of property and safety concerns promptly following reporting procedures.
• Execute work orders to ensure event and venue needs are met in a timely and accurate manner.
• Participate in leading teams for building maintenance and cleanup as required.
• Quickly and effectively address any issues or challenges that arise during conversions, implementing solutions to minimize disruptions.

Minimum Qualifications

• Must be 18 years or older.
• Strong leadership and team management skills. Excellent organizational and time management abilities.
• Proficiency in using tools and equipment related to event setup and conversion.
• Ability to adapt to changing priorities and work well under pressure.
• Effective verbal and written communication skills. Ability to give clear instructions and work collaboratively with diverse teams.
• Excellent interpersonal skills.
• Prior experience in event setup, venue conversion, or a related field preferred.
• Ability to work unusual hours at times based on the event schedule and the requirements of the event. This includes evenings, weekends, late nights, early mornings, and holidays.

Physical Requirements

• Ability to sit, stand, walk, stoop, kneel, crouch, bend, and climb for extended periods of time, with or without reasonable accommodation
• Ability to bend at the waist, reach overhead, and lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation.
• Ability to navigate stairs, ramps, catwalks, and various levels of SSE facilities during work hours and events with or without reasonable accommodation.
• Ability to perform repetitive physical tasks for extended periods of time in both indoor and outdoor environments with or without reasonable accommodation.
• Ability to work in varying environmental conditions, including exposure to heat, cold, wind, and inclement weather while performing outdoor duties, with or without reasonable accommodation.
• Ability to work in areas with varying lighting conditions, including dimly lit, flashing, theatrical, and event-production lighting environments, with or without reasonable accommodation.
• Ability to work in environments with elevated noise levels, including during concerts, sporting events, and other live entertainment events, with or without reasonable accommodation.
• Ability to safely work around large crowds and high-traffic public areas before, during, and after events with or without reasonable accommodation.
• Ability to perform tasks that may involve working at heights using ladders, catwalks, platforms, or elevated work areas with or without reasonable accommodation.
• Ability to work around cleaning chemicals, equipment, and other facility maintenance materials in accordance with safety guidelines, with or without reasonable accommodation.

What We Offer

• Competitive compensation
• 401K (pre-tax and Roth options) after meeting hour requirements
• Employee referral bonus program
• Employee recognition program
• Complimentary or discounted sports and event tickets
• Discount in the Sharks Pro Shop
• Food and beverage discounts when working (excluding alcohol)
• Spot Pet Insurance
• Give Virtual Care (GVC)
• Complimentary Barracuda tickets
• Complimentary ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
• Discount on various hockey programs at Sharks Ice
• Fun work environment
• An inclusive culture that values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry

This position is not eligible for U.S. work authorization sponsorship.

Summary

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal-opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.