Conversational AI Engineer — Hybrid (Sacramento)

Golden 1 Credit Union; Sacramento (CA); Hybrid; USD 112,000 - 125,000; Full time

Job summary

Golden 1 Credit Union is seeking a Conversational AI Engineer to design, implement, and maintain AI-enabled member experiences. This exempt, full-time role is based in Sacramento with a hybrid schedule (1 in-office day per week) and reports to the Manager - Solutions Engineering.

You will configure and optimize AI platforms, develop workflows, integrate APIs, and ensure governance, security, and accessibility.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or related field or equivalent.
• 3+ years in conversational AI, platform administration, or related field.
• 3+ years of experience with conversational AI platforms.
• 3+ years hands-on JavaScript experience; familiarity with LLMs, prompts, APIs, and integrations.

Responsibilities

• Configure and maintain conversational AI solutions and platforms.
• Translate business requirements into AI configurations, workflows, and experiences.
• Design conversation flows, prompts, and escalation workflows.
• Configure integrations with enterprise systems via APIs.
• Test, troubleshoot, and provide ongoing platform support.

Skills

JavaScript

Conversational AI

System integrations

Education

Bachelor's degree

Tools

APIs

Job description

Golden 1 Credit Union is seeking a Conversational AI Engineer to design, implement, and maintain AI-enabled member experiences. This exempt, full-time role is based in Sacramento with a hybrid schedule (1 in-office day per week) and reports to the Manager - Solutions Engineering.

You will configure and optimize AI platforms, develop workflows, integrate APIs, and ensure governance, security, and accessibility.