Convention Services - Set-Up Crew

The Broadmoor; Colorado Springs (CO); On-site; USD 22,730 - 24,796; Full time

Benefits offered by this job

Health & Dental

401k

Local discounts

Job summary

The Broadmoor is seeking a Set-Up Crew member to support banquet and conference teams, setting up, breaking down, and maintaining clean, organized function spaces for meetings and events.

This role requires physical work, flexibility, and attention to guest needs, including a valid driver’s license for equipment transport. The Broadmoor offers comprehensive benefits and opportunities for growth.

Qualifications

• Experience in hotel or banquet setting preferred.
• Ability to lift up to 100 lbs with assistance.

Responsibilities

• Set up and break down all functions for meetings and events (breakfasts, dinners, showcases, etc.).
• Refresh function rooms during meals and breaks.
• Move carts of convention equipment to storage areas.
• Interact with internal and external guests to meet needs.
• Clean function and banquet spaces and keep storage areas organized.
• Report major cleaning/repair needs daily.

Job description

Job Title:

Set-Up Crew

Job Pay Range:

$16.50- 18.00 per hour based on $16.32 per hour base wage + service charge paid per shift; historically, this position averages service commission earnings of $1.00-$2.00 per hour. Service charges are commissions and will fluctuate based on events and time of year.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Convention Services Crew Team, this position will be responsible for supporting the banquet team, conference manager team and other hotel departments by completing the set-up, breakdown, and cleaning for meetings/events, maintaining inventory of banquet supplies, and maintaining a clean work area. These duties must be performed by following all safety procedures and ensuring prompt and courteous service to both internal and external guests.

What You Will Be Doing:

• Correctly and efficiently set-up and break-down all functions which includes all types of meetings and events (ex. breakfasts, dinners, exhibits, tradeshows, auctions, etc.).
• Refresh function rooms during meals and breaks.
• Move carts of convention equipment to/from storage areas.
• Interaction and servicing of customer needs (both internal and external customers).
• Cleaning of function space, banquet space and storage areas and be sure to always keep all storage areas clean and orderly.
• Report major cleaning and repair needs daily.
• Maintain equipment and vehicles and operate all equipment as intended.
• Maintain complete knowledge of correct use of equipment.
• Anticipate internal and external guests’ needs, respond promptly and acknowledge all guests, under all circumstances.
• Follow through on instructions from Supervisor & Manager as directed.
• Be familiar or quickly become familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Monitor and report condition of property.
• Assist other departments as necessary.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What We Are Looking For:

• Enthusiastic, friendly, and energetic team member who works well with others.
• Valid Driver’s License required as this position my be required to transport equipment across the resort
• Any employee driving a Broadmoor vehicle must be 18 years or older
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 100 lbs. with assistance) with a work environment that may be indoors and outdoors at times.
• Reasonable accommodations will be made for individuals with disabilities*

Why Choose The Broadmoor (Benefits):

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.