Convention Services Manager - Temp Seasonal

Frenchman's Reef; Charlotte Amalie (United States Virgin Islands); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Teledoc service

Medication benefits

Hotel discounts

Tuition reimbursement

Paid time off

Job summary

The Westin at Frenchman’s Reef is seeking an Event Planning Manager to coordinate and supervise meetings and banquets, acting as the primary contact for clients during events. You will manage group room blocks, catering, AV, and billing while driving upsell opportunities to maximize profitability.

Ideal candidates bring a Bachelor’s degree or equivalent hotel sales experience, strong negotiation skills, and a proactive, composed presence under pressure in a fast-paced hospitality setting.

Qualifications

• Bachelor’s degree or 2+ years in hotel sales.
• Experience in food & beverage a plus.
• Strong negotiation and contract interpretation skills.
• Excellent written and verbal business communication.

Responsibilities

• Serve as liaison between the customer and hotel sales during meetings and banquets.
• Directly support group and catering customers, manage logistics of room blocks, F&B, and billing.
• Upsell to maximize group revenue and secure future bookings.

Skills

Negotiation

Proactive

Communication

Creativity

Event design

Contract interpretation

Work under pressure

Time management

CRM systems (Delphi/Daylight)

Public speaking

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Join the elite team at The Westin at Frenchman\'s Reef in breathtaking St. Thomas! Set against the stunning backdrop of the Caribbean, our reimagined resort is where luxury meets tropical paradise. We\'re looking for passionate and driven individuals to help us deliver world-class hospitality in a setting like no other. With exceptional amenities, including pristine beaches, a state-of-the-art spa, multiple dining options, and endless adventure opportunities, The Westin at Frenchman\'s Reef offers a dynamic work environment where your talents can shine. As part of our team, you\'ll have the opportunity to create unforgettable experiences for our guests in one of the world\'s most coveted destinations. Elevate your career in hospitality by joining us and be a part of the excitement and energy at The Westin at Frenchman\'s Reef.

Overview

Event Planning Manager acts as a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event. Will be available to customers during event to solve problems and suggest alternatives to previous arrangements. They will directly serve group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. Will play an important role in the achievement of re-booking group business for future dates while demonstrating effective upsell skills to obtain maximum profit.

Qualifications

• Bachelor’s degree and/or 2+ years of hotel sales experience.
• 1 year food and beverage experience.
• Strong understanding of negotiation and interpretation of contracts.
• Developed business communication skills, both written and verbal.
• Understanding/knowledge of Microsoft office.
• Confident and professional appearance.
• Proactive approach, assertive and fast paced, driven to succeed.
• Execute and support Hotel Customer Service Standards and Hotel’s Brand Standards.
• Work well under pressure.
• Time management skills. Being able to work on multiple projects with desired outcome for each.
• Ability to communicate effectively with public and other employees.
• Creativity in designing events.
• Working knowledge of banquet department (sets, AV equipment, scheduling, menu planning).
• Ability to design menus in conjunction with the culinary department to maximize operating profit.
• Experience with major Hospitality Sales CRM system, i.e. Delphi, Daylight and/or brand CRM such as Marriott CI/TY or Starwood ISAC is preferred.

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It\u2019s less of a job, more of a calling. It\u2019s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.