Convention Service Mgr./Temporary

Remington Hospitality; Tampa (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Remington Hospitality in Tampa, FL is seeking a Sales & Catering professional to manage high-volume business functions across all markets assigned by DOS. You will solicit sales, coordinate with hotel departments, and ensure flawless banquet service.

Responsibilities include contract preparation, group resumes, VIP reservations, and acting as liaison between Sales & Operations to meet client expectations. A proactive, detail-oriented communicator is essential.

Responsibilities

• Responsible for generating and booking a high volume of business functions (All Markets assigned by DOS).
• Solicit sales through assigned accounts, potential new accounts and participation in community organizations, which represent opportunities for new business.
• Maintain the highest quality of meeting and banquet service.
• Support the Sales & Catering team administratively including correspondence, preparing reports, file turnovers and assisting with reservations.
• Exercise decision-making skills to direct requests both internal and external.
• Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation.
• Assist the Sales & Catering team with the preparation of contracts, proposals and addendums, track the completion status, and keep files up to date.
• Act as liaison between Sales & Operations to make certain we meet or exceed the client’s expectations.
• Assist in handling reservations for VIP guests and clients.
• Ensure that all arrangements, including upgrades and amenities, are handled properly.
• Coordinate with other departments through verbal and written instructions.
• Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues.
• Complete additional projects as assigned.
• Prepare Banquet Event Orders and internally distributes to departments.
• Assist the Sales & Catering Team in preparing Group Resumes for Staff Meeting and communication to all departments.
• Assist or spearhead the coordination of internal sales events.

Job description

• Responsible for generating and booking a high volume of business functions (All Markets assigned by DOS).
• Solicit sales through assigned accounts, potential new accounts and participation in community organizations, which represent opportunities for new business.
• Maintain the highest quality of meeting and banquet service.
• Support the Sales & Catering team administratively including correspondence, preparing reports, file turnovers and assisting with reservations.
• Exercise decision-making skills to direct requests both internal and external.
• Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation.
• Assist the Sales & Catering team with the preparation of contracts, proposals and addendums, track the completion status, and keep files up to date.
• Act as liaison between Sales & Operations to make certain we meet or exceed the client’s expectations.
• Assist in handling reservations for VIP guests and clients.
• Ensure that all arrangements, including upgrades and amenities, are handled properly.
• Coordinate with other departments through verbal and written instructions.
• Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues.
• Complete additional projects as assigned.
• Prepare Banquet Event Orders and internally distributes to departments.
• Assist the Sales & Catering Team in preparing Group Resumes for Staff Meeting and communication to all departments.
• Assist or spearhead the coordination of internal sales events.