Convention Center General Manager

City of Sacramento; Sacramento (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Convention Center General Manager to lead the overall administration of its Convention Center Complex. This pivotal role involves directing policy development, managing budgets, and ensuring exceptional customer service. The ideal candidate will possess extensive supervisory experience in a convention or entertainment facility, along with a strong educational background in business administration. This opportunity offers a dynamic environment where you can make a significant impact on the community by enhancing the Convention Center's operations and marketing efforts. Join a team dedicated to excellence and innovation in public assembly management.

Qualifications

• 6+ years of supervisory experience in a convention or entertainment facility.
• Bachelor’s degree in business administration or related field required.

Responsibilities

• Oversee administration of the Convention Center Complex and its operations.
• Develop and implement policies to meet organizational goals.
• Supervise staff and manage budgets effectively.

Skills

Facility Management

Budgeting

Marketing and Sales

Public Relations

Customer Service

Supervision

Education

Bachelor’s Degree in Business Administration

Tools

Computer Applications

Job description

SEE THE FULL RECRUITMENT BROCHURE HERE:
https://jobs.searchwideglobal.com/wp-content/uploads/2025/04/SAFE-GM-Position-Overview.pdf

Under general direction, the Convention Center General Manager is responsible for the overall administration of the Convention Center Complex, directs development and implementation of policies, procedures, and objectives in support of mission, vision, and goals with responsibility for budgets, facilities, capital improvements, and revenues; supervises staff assigned to the Convention Center Complex.

DISTINGUISHING CHARACTERISTICS

This single-position classification is responsible for developing, interpreting, implementing, and enforcing existing policy and methods. The Convention Center General Manager is distinguished from the Director Convention, Culture and Leisure in that the former is responsible for the activities of only the Sacramento Convention Center Complex while the Director Convention, Culture and Leisure is a department head with broad management responsibility over a wide variety of services. This classification is distinguished from the lower-level classification of Convention Services Manager in that the latter coordinates a functional area of the Convention Center.

SUPERVISION RECEIVED AND EXERCISED

General direction is provided by the Director Convention, Culture and Leisure or higher-level staff. Responsibilities include the direct and indirect supervision of professional, technical, and clerical personnel.TYPICAL DUTIES

- Establishes department goals and objectives; develops and implements policies and procedures required for effective development and implementation of action plans in support of mission, vision, and goals; directs, assigns, monitors, and evaluates the department and CIP budgets; monitors and evaluates expenses and revenues; makes adjustments to meet budgets; makes recommendations on long-term facility needs and other changes as necessary.
- Coordinates marketing efforts of the Convention Center through subordinate staff; ensures the development of comprehensive marketing plans; regularly attends business and social functions to promote the Convention Center; evaluates, develops, and monitors new business opportunities within the facilities.
- Negotiates lease terms and rental rates, implementing yield management techniques; enforces rental rate structure and convention criteria; approves all client contracts to ensure necessary policies and procedures are followed.
- Meets regularly with clients to evaluate operations of the facility to improve customer satisfaction; meets with appropriate City management staff and City Council as needed to explain new programs; evaluates and provides professional guidance to food and beverage concessionaires to ensure quality product, service, and effective marketing of food, beverage, and merchandise; makes changes as necessary.
- Selects, assigns, supervises, reviews, and evaluates staff engaged in the operation, maintenance, and marketing of the Convention Center Complex; provides staff with professional and technical guidance as required.
- Participates in and/or coordinates the preparation of various reports as required including, but not limited to, memoranda, City Council Reports, and budgets.
- Performs other or related duties as assigned.Knowledge of:

- Principles and practices of facility management, including public assembly facility management.
- Principles and practices of organization and personnel management.
- Principles and practices of budgeting.
- Principles and practices of marketing and sales in convention centers/theaters.
- Principles and practices of effective public relations.

Skill in:

- Use of computers, computer applications, and software.

Ability to:

- Operate a revenue producing business in a government environment.
- Work long hours including weekends, evenings, and holidays under taxing conditions, while providing excellent customer service.
- Work in a diverse environment.
- Present ideas effectively, orally and in writing; prepare and make public presentations.
- Establish and maintain effective working relationships with customers, employees, department heads, city officials, and the general public.
- Negotiate effectively; work effectively with groups and individuals.
- Plan, organize, assign, and coordinate the activities of a professional, technical, and clerical staff; build a high performance workforce.
- Supervise and evaluate subordinates.

EXPERIENCE AND EDUCATION

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Six years of progressively responsible supervisory and management experience in a convention or entertainment facility, including a minimum of two years managing a major division such as facilities, marketing, operations, or catering.

Education:

A Bachelor’s degree from an accredited college or university with a major in business administration, public administration, or closely related field.APPLY: To be considered for thisexciting and rewarding career opportunity, pleasesubmityour application by 5/30/2025.

SAVE THE DATES: Round one interviews will be virtual and held on June 19-20 and June 23-25. Finalists will be invited to in-person interviews scheduled for July 14–17. Candidates selected for interviews must be available for both the virtual and in-person dates

QUESTIONS?
Please contact your recruiter, CarmenRodgers:
Executive Recruiter
SearchWideGlobal
[e-mail]
Direct:682.777.4735