Controls Technician

Insight Global; Benson (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Insight Global is seeking a Controls Technician to join a manufacturing organization supporting defense, aerospace, and automotive. You will troubleshoot automated equipment, support controls systems, and implement routine PLC and HMI updates to improve pilot manufacturing operations.

You will collaborate with engineering and production teams, perform live changes in PLC/HMI, and document all modifications.

Qualifications

• High school diploma or GED is required.
• Hands-on troubleshooting PLC-controlled equipment in industrial settings.
• Ability to read and understand PLC ladder logic.
• Experience making PLC/HMI changes in live production.
• Troubleshoot PLC programs, I/O, instrumentation, and operator interfaces.
• Read electrical schematics and controls documentation.
• Use multimeters for electrical troubleshooting.
• Strong documentation and organizational skills.
• Wiring and soldering experience.
• U.S. Person due to export-controlled facilities and information.

Responsibilities

• Serve as first point of support for PLC, HMI, I/O, drives, and instrumentation.
• Troubleshoot and resolve controls-related equipment failures with engineers and vendors.
• Implement and validate PLC logic, HMI screens, recipes, tags, and parameters.
• Test system changes in production to ensure reliability and performance.
• Document control system changes, testing results, and software revisions.
• Review electrical drawings and controls documentation to aid troubleshooting.
• Coordinate maintenance windows with production and engineering teams.
• Support electricians with code-level troubleshooting and diagnostics.
• Contribute to continuous improvement for equipment reliability and traceability.

Skills

Hands-on PLC troubleshooting

Read ladder logic

HMI/PLC changes in live prod env

Electrical schematics reading

Digital multimeters

Documentation and labeling

Wiring and soldering

US Person for export control

Education

High school diploma or GED

Tools

Rockwell Studio 5000

RSLogix

Siemens TIA Portal

Ignition or SCADA

Job description

Insight Global is seeking a Controls Technician to join an innovative manufacturing organization focused on supporting critical industries including defense, aerospace, and automotive. This individual will play a key role in maintaining and improving the reliability of pilot manufacturing operations by troubleshooting automated equipment, supporting controls systems, and implementing routine PLC and HMI updates. This is an excellent opportunity for someone with industrial automation experience who enjoys hands-on troubleshooting, continuous improvement, and working closely with engineering and production teams.

Required Skills & Experience

• High school diploma or GED
• Hands-on experience troubleshooting PLC-controlled industrial or manufacturing equipment
• Ability to read and understand PLC ladder logic
• Experience making and testing PLC or HMI changes in a live production environment
• Ability to troubleshoot issues across PLC programs, I/O devices, instrumentation, and operator interfaces
• Ability to read electrical schematics and controls documentation
• Experience using electrical troubleshooting tools such as digital multimeters
• Strong documentation and organizational skills
• Experience with wiring, soldering, and electrical troubleshooting
• Must be a U.S. Person due to access requirements for export-controlled facilities and information

Preferred Skills & Experience

• Experience with Rockwell Studio 5000, RSLogix, or Siemens TIA Portal
• Experience configuring HMI screens, tags, recipes, and operating parameters
• Familiarity with Ignition or other industrial SCADA platforms
• Experience troubleshooting industrial drives, instrumentation, or control panels
• Ability to create and interpret digital electrical schematics
• Experience with industrial networking infrastructure
• Comfortable using basic hand and power tools

Day-to-Day Responsibilities

• Serve as the first point of support for PLC, HMI, I/O, drive, instrumentation, and industrial communication issues
• Troubleshoot and resolve controls-related equipment failures while partnering with engineers, technicians, and equipment vendors
• Implement and validate routine PLC logic, HMI screen, recipe, tag, and parameter updates
• Test system changes in production environments to ensure equipment reliability and operational effectiveness
• Document control system modifications, approvals, testing results, and software revisions to maintain accurate records
• Review electrical drawings, schematics, and controls documentation to support troubleshooting efforts
• Update I/O lists and controls documentation following approved changesCoordinate maintenance and change windows with production and engineering teams
• Support electrical technicians with code-level troubleshooting and controls diagnostics
• Contribute to continuous improvement initiatives that enhance equipment reliability, performance, and traceability