Controls Systems Technician 1

Johnson Controls, Inc.; Raleigh (NC); On-site; USD 30,307 - 38,572; Full time

Job summary

Johnson Controls, Inc. is seeking a skilled technician to perform system commissioning and basic troubleshooting of HVAC controls on customer sites. You will load controller software, run diagnostics, calibrate systems, and complete on-site documentation while maintaining safety standards.

You will communicate progress with customers, generate quotes for improvements, and ensure facilities run efficiently. The role emphasizes customer service, problem solving, and adherence to safety training,

Qualifications

• Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or 1 year experience in servicing electronic and/or mechanical systems in the HVAC industry.
• Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques.
• Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner.

Responsibilities

• Performs assigned system commissioning using Johnson Controls configuration and commissioning tools.
• Troubleshoots and resolves basic HVAC mechanical, electrical, and controls problems.
• Responds to basic warranty calls and provides solutions at the time of service.
• Provide quotes to support recommendations and solutions.

Skills

Interpersonal skills

Leadership

PC experience

HVAC software

Education

Associate degree in electronics/mechanical systems

Vocational/Education in HVAC

Tools

HVAC controls systems

Job description

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.

What you will do

Performs assigned system commissioning using Johnson Controls configuration and commissioning tools. Troubleshoots and resolves basic HVAC mechanical, electrical, and controls problems. Responds to basic warranty calls. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

How you will do it

• Loads system‑level controller software.
• Performs basic commissioning and system diagnostics from system‑level controllers to end devices (i.e. sensors, actuators, etc) and completes all required commissioning documentation.
• Keeps management and JCI contractor or customer informed of job progress and issues.
• Calibrates systems requiring basic electronic test equipment.
• Completes administrative tasks including but not limited to time sheets, expense reports, and on‑site documentation.
• Documents changes and provides information for as‑built documentation.
• Communicates with the JCI contractor or customer upon arrival and before leaving the work site.
• Follows all safety standards and attends required safety training. High degree of regard to employee and subcontractor safety.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
• Provide quotes to support recommendations and solutions.

What we look for

• Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or 1 year experience in servicing electronic and/or mechanical systems in the HVAC industry.
• Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques.
• Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner.
• Ability to explain technical information to technical and non‑technical people. Leadership skills to support the activities of Mechanics working on non‑complex, non‑critical Building Automation equipment on a job site.
• PC experience required and the ability to program HVAC related software.

HIRING HOURLY RANGE: $22-$28 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role.